Never never again!! Don't shop here!!!
Written: Dec 14, 2010
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I am disgusted with Pure Mobile's lack of customer service. We ordered a phone for our son for Christmas on November 29. We received the phone one week later. To our disappointment, the phone was not what was represented in the picture on the website. The color was supposed to be a bright green, instead it was teal. We have spent the last week being given the run around from "customer service". We have had no resolution and are now rapidly running out of time before "Santa's gift" is supposed to be given to our son. Not to mention that your company has screwed around enough that they have almost completely used the time in your 10-day return policy. I will NEVER purchase from pure mobile again and I will make sure that our network of friends, family and associates don't either!
Recommended:
No
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