BestBuy.com: Their Name Sums it Up… The BEST Place to BUY Electronics!
Written: Jan 28, 2011 (Updated Jan 28, 2011)
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As an electronics addict, I naturally have a go-to website for my technology fix. BestBuy.com has become my source for just about anything with buttons and even some items without them!
Website
BestBuy.com offers a huge selection of electronics, including computers, home theatre equipment, software, games, media, cameras/camcorders, mobile electronics, instruments, and appliances. They recently started offering outlet and refurbished options. Their prices are reasonable, though not always the lowest. Their service, sales, and other perks make them my choice vendor.
BestBuy.com is very well designed. The search feature is incredibly accurate searching by model, item description, and SKU. I can always find what I want. Browsing is also efficient. Products are sorted into sensible categories, which can be further narrowed by subcategories, including brands, price, color, and technical specifications. The product results are detailed, showing a photo, price, description, and customer rating for each item.
The product pages are extensive, providing enough information to make a purchasing decision without leaving BestBuy.com. Every page includes product photos, which can be enlarged for better detail. Several tabs provide all of the information needed for a purchasing decision. The overview provides a short description of the product and an overview of key features. The specifications tab provides a comprehensive list of features and dimensions. The accessories tab lists everything you could need/want with your item. Another tab shows customer reviews with overall star ratings. Prices are also clearly noted.
Best Buy offers a free reward zone program, providing rewards of $5 per 250 points. Customers who spend $2,500 yearly qualify for premier silver, providing free shipping and an extended return policy. Joining the free gamer's club earns an additional $10 in rewards for every $150 spent on games.
I have encountered no errors/broken links on BestBuy.com.
My Experience
I've had only positive experiences with BestBuy.com. I've used the site frequently for my gaming, computer, and photography needs since 2004. My shipments usually arrive early, and always on time. I've also used their store-pickup feature for immediate pickup and the transactions went smoothly. Their customer service is polite and efficient, cancelling an order for me in minutes. I prefer BestBuy.com for my big electronics purchases, as I really like their service plans. My husband and I haven't paid full price for a GPS in years.
A recent purchase was a computer desk. After finding one on BestBuy.com, an extensive internet search revealed they also offered the best price. $15 in reward certificates further discounted my total. With free shipping ($40 saved!) the whole purchase was $150.24. The desk arrived two days later, in perfect condition. Another notable purchase was a television, which required special delivery. We received a call to schedule delivery 24-hours after placing the order. They provided a 2-hour window for the next day, and delivered it promptly. The delivery personnel were friendly and helpful, carrying the unit and assembling it within a few minutes.
I highly recommend BestBuy.com as a reliable source for electronics and the like!
Recommended:
Yes
What product did you purchase or try to purchase? electronics, video games, digital camera, tv, desk, flash drive
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About the Author
Member: Jamilynn
Location: Staten Island, NY USA
Reviews written: 292
Trusted by: 47 members
About Me: Trying desperately to catch up with reviews. So many products, so little time :-)
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