Thompson Cigars advertises Cigars they don't have & then tries a bait & switch
Written: Jan 31 '11
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I ordered some Rocky Patel 2008 Autumn Salomons from their outlet store from an email offer of buy 2 offers and get 1 free. I opted for 2 10 stick offers and was supposed to get the 3rd offer free. They had advertised a ship date of 2-1-11. After ordering, the phone began ringing endlessly and I finally googled the # to see it was Thompson's. They left a msg on the 5th call, saying they wouldn't be able to ship the cigars until the 1st of March. I called CS and they said they were BO'd because they were being made. WAIT A SEC! These are 2008's! They DO NOT make these anymore. Once they're gone, they're gone I explained to her. She wanted me to take some other samplers or offers and I refused. So, I asked her to cancel the order. They did cancel it so they did their job on that. But, they shouldn't be advertising sticks for sale that they KNOW are not available and then try to switch you to something you didn't order. This bait and switch assures me that I'll NEVER order from them again.
Recommended:
No
What product did you purchase or try to purchase? Rocky Patel 2008 Autumn Salomon
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