Great Phone if you Have Lots of Money to Spend
Written: Jan 25 '02
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Pros: Speaker Phone, Direct Connects, Small, Compact
Cons: Phones & Plans are expensive, programming hard to understand
The Bottom Line: Phone has good clarity, battery life is poor and cellular plans are pricing. If you want a good phone, are willing to pay for it, then this is the phone.
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| Yasker's Full Review: Nextel i1000 |
My husband and I purchased the twin pack of the Motorola i1000 Plus from Office Depot in Florida. They were about $150. The salesperson called Nextel to see if we could get the phones turned on from there. One of our major decisions to choose Nextel (or so the salesperson stated) was that ALL NEXTELS have FREE long distance to anywhere in the USA. We waited for about 15 minutes and the salesperson said that the phones would be turned on by 5pm that same day. We then proceeded to go home to charge our batteries, my husband then chose the grey phone and I got the black phone. When came back, after shopping, at about 6:30, the phones didn't seem to work at all. We promptly called Nextel and the customer service person said oh well I see that the phones were turned on and that we apparently got a Wisconsin phone number (we live in Florida) we promptly told them that was erroneous and please assign us a phone number for our area. That was all straightened out and then my husband proceed to verify that NEXTEL does not have free long distance, but you can call inside of state lines in whichever state you are in? (Weird we thought) We then waited for 3 more hours. I called a land line that had called ID to see if the phones were working they sure where just for a city which was 4 hours away. Great we both thought more incompetence. We then called again and hopefully finally fixed the problem. My husband asked another customer service person if it was true if you can call inside state lines in the particular state you are in and not be charged extra and of course that wasn't true. So we were quite upset by this time. We finally got the correct local telephone numbers on your two phones after two days of fighting with Nextel's customer service representatives. Everything worked fine. Reception on the phone appeared to be above average. I do recommend that anyone that has or is planning on buying any of they Motorola Flip phone, please buy some type of case. I have heard that they break frequently.
So the first bill comes, OH MY GOSH $263.00. (We were supposed to be billed $49.99 per phone, $50 for a set up fee we were not told about and my direct connect minutes (the two way radio between the phones) were 3 hours longer than my husbands. We were also charged for the 2 days that the phones weren't working. Once again we called the customer service number and spoke to someone and they removed the whole first month's prorated bill for all the trouble, which amounted to $86.00. We were really impressed.
So the next two bills have come and my direct connect minutes are 2 -3 hours longer than my husbands. (I don't talk to anyone else) Every month, we explain that to the customer service people and they can't understand. Just the excuse that oh maybe she talks more than you. Finally we told someone about it and they should be checking on the problem.
My husband and I pay $49.99 a piece for (400 anytime minutes, 2500 night and weekend, voice mail, call waiting and caller id, and 2500 direct connect minutes per phone) A piece of advice, if you are any type of salesperson, like my husband, I highly recommend the FREE incoming minutes that plan starts at $79.99 per month. I think you get 300 minutes, 2500 nights and weekends and unlimited direct connect. I just got our last bill, my husband had an extra $65 in additional phone calls. You have to take out a loan just to pay your monthly cell phone bills. And oh, by the way if you want detailed billing, you will be charged $2.50 per month, per phone. Anything extra they can charge, they will charge.
I think that the quality of the phone is above average and the pricing of the plans are rather high. The cheapest plan you can get is $29.99 with 200 minutes. Also another flaw of the phone is the standard battery does not hold a very long charge, we have to recharge the batteries at least twice a day. Overall we are happy with the phones, if you can figure out the programming features (the instruction manual is like an unabridged dictionary). The plans are rather high for the amount of minutes you get.
I would say if you want a quality phone, I would recommend getting this phone, just beware the plans are high.
Recommended:
Yes
Amount Paid (US$): 150.00
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Epinions.com ID:
Yasker
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Member: Laura Altizer
Reviews written: 9
Trusted by: 0 members
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