leisurepro - failure to stand behind sold merchandise
Written: Mar 22, 2011
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Beware Leisurepro. I purchased a Suunto Mosquito dive watch/computer in 2008 from Leisurepro (LP) and used it successfully until now(3.22.11). (Subsequently I purchased a Suunto console, computer, pressure gauge, and compass for me and one for my wife. I liked the product) Now Mosquito watch/computer won't shift modes. Suunto recommends contacting retailer for dive watch/computer problems. LP said watch was out of warranty. I said I recognized that fact and wanted someone who could repair my watch at my expense. No answer. Then they told me that I had not purchased a new watch in 2008 ( Surprised me, I believed that I had purchased a new watch at the time. Mosquito was being replaced by Viper, I believe, and there was no indication I was purchasing a reconditioned dive watch.) complaint1. I thought I had purchased a new watch. 2. No help from LP with watch repair (because they are not an authorized dealer? as for many products they sell!)This is the first time I asked them to help me resolve a problem with equipment I purchased from them and they failed.I have purchased dive equipment from them for several years-no more.
Recommended:
No
What product did you purchase or try to purchase? purchased Suunto mosquito dive watch
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