Scam Customers on Returns. $5.50 return charge and lose Fan Cash dollars
Apr 1, 2011
Ease of Ordering:
Company’s Fan Cash System is bogus and flawed. If you return an item you will lose the fan cash completely. Even if you placed multiple items on the order. They also charge you $5.50 for returning items. So be careful with these folks. Not an ethical bunch. I hope my alma mater stops doing business with them. I will be recommending that to them. Their customer service reps are VERY rude. Don't bother asking for a supervisor. They will just cause you more heartburn. Also, another indicator of being unethical (“red flag”) is they operate under multiple website names.