very bad cos of cancellation without reason given
Written: Apr 18 '11 (Updated Apr 18 '11)
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Experience at Discovery Store : BadMy order was accepted after my credit card details were entered. A day later, it was "automatically" cancelled with a generic email telling me everything except WHY. A second attempt with a different credit resulted in the same generic email. A third attempt with Paypal saw the amount being deducted, only to receive the same stupid email. Upon an email enquiry, I got a whole bunch of policies on how I won't be charged for something not shipped. My "why" was never answered at all. It has been 2 weeks and my Paypal hasn't been credited back. Upon another enquiry, I got another reply about how customers are not charged for non shipments. They should rename themselves Disappointing Store. I will NEVER order things from Discovery ever. So sad.
Recommended:
No
What product did you purchase or try to purchase? Sunrise Earth - American Sunrises
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