Buy.com - So far, so good!
Written: Feb 02 '02 (Updated Feb 17 '02)
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I have ordered from numerous online sites for convenience, price, and availability. Some are good, many are so-so, a few are terrible, and some are shams. The shams have very low prices, but after you place your order, someone calls to attempt to sell you all sorts of accessories for inflated prices. If you don't bite, they warn you that delivery will be 30 to 60 days - an invitation to cancel the order.
I have used Buy.com three times so far. In all cases I ordered software. In all cases their price was the lowest or second lowest I could find. The ordering procedure is easy and fast. They have an order status site that shows your order within 5 minutes of being placed. This site gives the status of the order - Processing (checking your credit information), Sent to the warehouse, (order being prepared) and Shipped (obvious). In all cases my orders have been sent to the warehouse within 1/2 hour, and were shipped the same day. They send Emails acknowledging the order and notification of shipping with a tracking number. Although their standard shipping is UPS Ground, they ship from various warehouses. Even though their company address is California, I have received all my orders the next day (not counting a Friday order which arrived on Monday - UPS does not do ground deliveries around here on Saturday.
All of the products I ordered were as advertised and arrived in good condition. So far this is the best service I have received from any dot.com I have shopped. I will continue to use Buy.com with confidence now that they have proven themselves.
Finding reliable online sites is important to me. It certainly beats traveling from store to store trying to find an item in the first place, and avoids the hassle of store to store price comparisons. I can spend a short time at my computer, find the item, the best price and availability, avoid sales tax, and have my choice within 24 hours. A site with multiple shipping points can provide next or second day delivery at the standard shipping price, which on most items over $100 is less than the sales tax saved. Buy.com fits the bill, and I would highly recommend this merchant.
Recommended:
Yes
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About the Author
Location: Little Falls, New Jersey, USA
Reviews written: 32
Trusted by: 3 members
About Me: Retired chemist, avid hiker, investor, computer user, amateur composer.
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