Poor Choice

Apr 25, 2011
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Rated Show

I purchased a new refrigerator two months ago.  I wanted a quality unit I could depend on, so I paid a premium to purchase a Whirlpool brand, model WSF26D4EX.  I have already had to schedule one service call because the water dispenser functions erratically.  The technician put it down to low water pressure in my house, even though he said the water dispensed stronger than any he had seen before - when it actually worked.  Okay, I wrote off having a water dispenser.  Now the refrigerator is freezing everything solid and has destroyed most of my groceries.  I go online to schedule a technician, and am told the first appointment is a week and a half away.  I am going to have to go buy a mini fridge in order to keep milk, eggs and other groceries for my family.  I feel their products & customer service are the worst.  I hope you fare better than I did if you choose to bet on the whirlpool brand.

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