worst customer service
Written: Aug 12 '11

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As they dont make tools themselves, online companies like toolup only have their customer service to distinguish themselves from others. I would gladly pay a few dollars more to know that a reputable customer service department stands behind customer orders. They were curt, blamed the manufacturer, messed up the return order labels etc.... after sending out a product- milwaukee 28v grinder- that looked like it fell off the back of a truck! It is not worth my time to deal with a company like this even to save what is usually less than 5 dollars.
Recommended:
No
What product did you purchase or try to purchase? milwaukee 28v grinder
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