Faucet Direct will rip you off!!!! STAY AWAY!!
Written: Aug 25 '11
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I recently purchased product from FaucetDirect and before my purchase i talked to one of the customer service guys to make sure i was ordering the correct product. After our conversation i went online to purchase the item i was told would fit. Once the item arrived i tried installing the part on my faucet and it did not work. I called to have item exchanged and to find out that FaucetDirect actually does not carry the part i need. so i asked to have a return set up with a prepaid shipping and a refund for the part and shipping paid earlier. Faucet Directs comment was i have topay for the shipping on both ends and they will only credit for the part. even though thier dumb a## employee was the one that recommend this was the right part in the first place.
I highly recommend staying away from this place for they are scam artists.
Recommended:
No
What product did you purchase or try to purchase? Delta Parts
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About the Author
Reviews written: 1
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