Product description is tricky and missing leading. Don’t be fooled by the cheap price.
Written: Oct 17, 2011
| Ease of Ordering: |
 |
|
| Customer Service: |
 |
|
| Selection: |
|
|
| On-Time Delivery: |
 |
|
|
| Full Review |
Don’t be fooled by the five star review. Read the one star and two star review and they are true. The product description is so tricky and miss leading. They made you think the price is cheap, but many accessories are not included. For example, we purchased a range hood for $379. In the product description, it never mentions that non-duct recirculation kit is not included. However, it mentions the lamps are not included. The description is to trick people. I received a duct type range hood and I have to pay $110 plus shipping to convert it to a non duct type, not to mention I have to pay for the lamps. This company made return very expensive and hard. They charge you 25% restocking fee and you have to pay for the shipping. For expensive item like this, I should have gone to a local retail store. We will never ever buy anything from this vendor.
Recommended:
No
What product did you purchase or try to purchase? Range Hood
|
|
|
|
About the Author
Reviews written: 1
Trusted by: 0 members
|
