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General Reviews of Verizon Customer Service

General Reviews of Verizon Customer Service
Overall Rating: Product Rating: 2.0

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Can U hear me now? HELLO?

Written: Feb 20 '02

Product Rating: Product Rating: 1.0
Local Coverage:  
Plan Flexibility:  
Customer Service:  
Pros: Good Deal

Cons: Over-charges, no service and bad customer service

The Bottom Line: It's not worth the frustration.
webmaiden's Full Review: General Reviews of Verizon Customer Service
The commercial Verizon does makes me sick! I cannot even get the phone to work at my home which is only 2 miles off the Interstate and I am 25 mins from the Capital of SC!

Every months there is something wrong with my bill. One month they over-charged me $105! Usually it takes two to four 20 minute calls to get this corrected.

Voice mail--the phone only rings 4 times, so most of the time I cannot answer it in time (wish I could change this). So it sends the caller to voice mail. Then it will notify me the NEXT DAY or so that I have a message! What good is this?

I'm switching.

Recommended:
No

Amount Paid (US$): 35.00
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Epinions.com ID:
webmaiden
Member: Rebecca Fuller
Location: Chapin SC
Reviews written: 19
Trusted by: 0 members
About Me:
Patient Advocate

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