General Reviews of Verizon Customer Service

General Reviews of Verizon Customer Service

128 consumer reviews |Write a Review
Share This!
  Ask friends for feedback
Read all 134 Reviews | Write a Review

About the Author

webmaiden
Epinions.com ID: webmaiden
Member: Rebecca Fuller
Location: Chapin SC
Reviews written: 19
Trusted by: 0 members
About Me: Patient Advocate

Can U hear me now? HELLO?

Written: Feb 20 '02
  • User Rating: Disappointing
  • Local Coverage:
  • Plan Flexibility:
  • Customer Service:
Pros:Good Deal
Cons:Over-charges, no service and bad customer service
The Bottom Line: It's not worth the frustration.

The commercial Verizon does makes me sick! I cannot even get the phone to work at my home which is only 2 miles off the Interstate and I am 25 mins from the Capital of SC!

Every months there is something wrong with my bill. One month they over-charged me $105! Usually it takes two to four 20 minute calls to get this corrected.

Voice mail--the phone only rings 4 times, so most of the time I cannot answer it in time (wish I could change this). So it sends the caller to voice mail. Then it will notify me the NEXT DAY or so that I have a message! What good is this?

I'm switching.

Recommended: No


Amount Paid (US$): 35.00

Write the first comment on this review!
Read all 134 Reviews | Write a Review

Share with your friends   
Share This!