Inspect your purchase carefully when you recieve it
Written: Nov 13 '11
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I bought a American Standard Tele from Zzounds a few years ago. When I received it, everything looked fine and I played it for a couple months. I then decided to take it to a pro to set the action. When I picked the guitar up at the shop, he asked me if I noticed all the pick scratches on the body. I had no idea it was scratched up until I saw it under the florecent lights in his shop. There was also tiny stickers on the chrome neck plate on the back that someone had stuck on it that I never paid any attention to until he pointed out that they were not from the factory. Apparently I had been shipped a guitar that had been "hangin & bangin" or one that someone returned to them. I didn't feel that the instrument was hurt any and therefore never contacted Zzounds about it. None-the-less I did not appreciate this and have no doubt whoever the person was that packaged it and sent it was well aware that this was a damaged guitar.
I continue to buy from them because of the good pricing and their prompt delivery.
I returned an amp that I wasn't happy with and they took it back...no questions asked.
A few times I have called and have spoken with their customer reps. and was not impressed with them or their answers to my questions.
My advise to those purchasing high end instuments........ Open it up and look at it very closely under good lighting before you completely unpack it.
I'm sure they would have sent me another guitar if I complained about it. But to me it wasn't worth the hassel. I love the tele and glad I bought it!
Recommended:
Yes
What product did you purchase or try to purchase? Fender American Standard Telecaster
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