Worst Company Ever. Criminals!
Written: Nov 25 '11
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"Beware of this company, i have filed a compliant with the BBB because US Appliance is a False Advertising/Bait and Switch scam company. I purchased a tv and received a conformation email detailing my order. The next day I receive this letter:
"We apologize but at the time you placed your order, the price of the item listed below was incorrect on our website. Due to this issue, we have canceled the order. No further action is required on your part and we are sorry for any inconvenience this may cause.
PN59D550 Samsung 59" Series 5 Plasma 3D 1080p HDTV
Please do not respond to this email as this is an unmonitored account. If you have any questions or concerns, please contact us toll free at tel:877-628-9913. "
Emailed to complain with no answer!.
Called to inquire into why it was cancelled and was told I am SOL! Rude salesperson answered.
DO NOT BUY from this company. They could care less about customer satisfaction!!!
From what i found online, US Appliance has price errors often and I mean often! They do this to drive traffic to their website in hopes you will buy other products as well. These are not actual price errors, but a False Advertising/Bait and Switch scam to get you to visit their website. Considering the number of "price errors" means one of two things: 1.) the are guity of False Advertising or 2.) it is actual human errors as they claim. However, considering their business is being an E-Retailer they would have procedures in place to limit this from occuring time and time again. So either they are the WORST managed company on the internet and should not be trusted or they are in fact committing False Advertising crimes to drive traffic to their website. I am very disappointed in their business practices and would advise everyone to avoid this company.
Recommended:
No
What product did you purchase or try to purchase? Samsung TV
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About the Author
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