I am very happy with my Fox Creek...
Written: Dec 21 '11
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I am very happy with my Fox Creek products (so far!) and my "shopping experience."
My only - but rather big - complaint is about the shipping and brokerage fees. The shipping fee to Canada was $18 for one wallet, which is almost the cost of the wallet itself! I decided to buy two wallets since the shipping was only $1 more. Hence, the two wallets with the shipping costs came out to $35 each - still not bad for quality, USA-made products.
Since the wallets are USA-made, I assumed there would be no duty fees on them. There weren't; instead I had to pay an extra $40 in tax and brokerage fees! The tax was only $7... THE UPS BROKERAGE FEE WAS $33!!! A total ripoff and lesson learned. No more UPS shipping of products-over-$20 for me!
My suggestion to Fox Creek is that they look in to shipping through the good, old post office. Or do they charge such exorbitant brokerage fees too?
Thanks for letting me vent!
What product did you purchase or try to purchase? Wallets
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