Satisfied with delivery time, price, discount, cust svc. Great place to shop on-line
Written: Feb 25, 2012
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| Full Review |
I don’t like shopping in stores, waiting in long lines and arguing with a salesperson on quality, sizing, etc. The remedy, when I need clothes, is ask one of my sisters who regularly shop on-line, where to get the best deals or create new fashions from old dudds.
The former suggestion rules. I had my first experiences with a site called Talbots.com and was pleased. They sell fashionable, expensive to reasonably priced apparel for women of all ages & sizes. I love my stretch fabric white and various color button-down shirts for work/ play.
|| APPROACH ||
Talbots.com is user-friendly with real models showing 3-dimensional fashion expertise featuring classic as well as current styles. The template colors used are light rose, ecru and white. Bold lettering in fonts between 8 & 14 are clearly visible and TALBOTS trademark is deep red & gold, est in 1947.
|| GENERAL INFO ON SITE ||
6 categories a customer can view using drop-down menus on each. Petites, Woman (Plus Sizes), Woman Petites (plus Sizes), Shoes, Accessories and Sales. In the last section one can find great discounts. A search box makes finding the product by key # or word much easier.
The venues/ cards or methods of payment are: American Express, Master Card, Personal checks, or Visa. An incentive program exists also, 20-25% off.
|| DELIVERY SPEED ||
This area is a bit slow with PC systems using IE 6,7 or 8. One might expect lock-up problems, graphics loading disturbances and a myriad of time-consuming back and fourths to get to a ‘shopping cart’ function.
Once there, the process is a breeze.
|| ORDER ACCURACY ||
Accuracy is never over-looked and satisfaction is greatly emphasized, making my infrequent shopping sprees with this website, a joy ! The confirmation numbers are long but consistent on all papers received with shipments. If the item you order is not in stock, you are notified in an email after you set up an account (free to use and sign up for) with them.
A customer has 2 delivery options: 2ndDay Air or Standard Next Day Air. We used the latter, saved over $10.oo on S&H of nearly $130.oo merchandise bought (not my money as I have -0-, but sissie wants me clothed). The 90 day window return policy is not hazy, it sticks to the policy.
|| CUSTOMER SERVICE ||
This is a good part of the site as this dept has women employed who understand what women want & need. I had no problem using my sisters account for purchase of 7 classic white/blue/pink shirts ordered from a different state than account opened up in.
|| FINAL THOUGHTS ||
At times glitches in loading graphics or text may be a problem & sometimes shipments are late, but overall with classic choices and reasonable prices on some things I would need, I rate Talbots.com **** stars !
Thank you for reading . . .
Contact Info: (781) 749-7600
http://www.talbots.com/Lean 'n Mean @ 500 words !
Recommended:
Yes
What product did you purchase or try to purchase? 7 classic cotton/spandexshirts
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About the Author
Member: Erica Hidvegi
Location: Cleveland, Earth
Reviews written: 774
Trusted by: 209 members
About Me: R.I.P. 2 dads, 2 cats. Never take ones you love 4 granted
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