Sleazy business!
Written: Oct 09 '02

| Customer Service: |
 |
|
| On-Time Delivery: |
 |
|
| Selection: |
 |
|
|
| Full Review |
When I placed the order for my Canon S300 on the phone, the rep. (Chad Davis) was short and very pushy about trying to order "extras" (i.e. package with extra battery, smartcard, and case), but I politely and firmly said "no thanks". To my surprise, when I received the camera, it contained the "extra package" and he charged me an extra $89! I immediately called and spoke to him- he said "it was my word against his on what I ordered", and he gave me the choice of returning the extras for a refund (minus the shipping cost from Germany) or he would refund me the $9 that his company made on the whole transaction. Now I see how companies like I Buy Digital can sell camera's even cheaper than Wallmart- they aggressively push extras that you don't need and if that doesn't work, they will just send them and hope it's too much of a hassle or cost for you to return them. I'll never buy from cheap, sleazy internet companies again!
Recommended:
No
|
|
|
|
About the Author
Reviews written: 1
Trusted by: 0 members
|