AppliancePartsPros.com: the Go-To Guys for all Your Appliance Parts Needs
Written: May 4, 2012

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Got a slightly busted appliance you figure you can fix on your own? Need a new belt for your washer, heating element for your oven, spray arm for your dishwasher, water filter for your fridge? In a hurry? Don't want to clean out your checking account? If you can answer yes to one or more of these questions, then you need AppliancePartsPros.com. I know: I've been there and done that - a couple of times.
Most recently, the door gasket of our 18-year-old GE Profile refrigerator (it came with the house, honest) disintegrated in mid-pull. On, of course, a Sunday. After I'd found the model number, courtesy of the official GE parts website, I learned that a new gasket would set us back about $105. I also learned the part number, which I immediately plugged into the search engine at the Appliance Parts Pros website. Bingo: seventy-eight bucks and change.
The order went in on Sunday, the FedEx Ground shipment left Oklahoma on Monday, and Wednesday night the new gasket was in place. Total cost, including $6.95 for shipping, a hair over $85. You can't beat that with a stick.
I've bought from APP before over fifteen years or so, including dishwasher parts and an oven element. They seem to have just about somewhere in their vast warehouses. They carry parts for all of the familiar brands - GE, Frigidaire, Kenmore, Whirlpool, KitchenAid, Tappan... You can search by brand and model number - there's help on the site for finding the model number - or do what I did and come with the part number already in hand. Once you've found a part, there's a picture of it, plus a cross-reference to brands and model numbers. You can also ask questions like, "Is this available in puce?"
Parts are, according to the site, all original equipment from the manufacturer (OEM) and quality and fit are guaranteed by the maker. You see the MSRP, APP's price, and the difference right up front before you fork over a credit card number.
APP uses the familiar "shopping cart" checkout system. Payment may be made with Visa, MasterCard or American Express; they also recently began accepting PayPal payments. Checks and money orders are not accepted and there are no COD orders. Sales tax is added for customers in California and Tennessee.
Shipping options include standard (mine, which came FedEx Ground), two-day delivery, and overnight (continental U. S. only). The latter two are available only for in-stock items - and you aren't charged for anything until the order ships, either. Once your item has shipped, the company notifies you of the tracking number at FedEx or UPS so you can keep up with the package's progress.
The company has a no-hassle 365-day return policy. You pay shipping unless it's their fault, and they don't charge a re-stocking fee. You do, however, have to return the item in the original packaging. The parts themselves carry the original manufacturer's warranty, and APP does not provide additional warranties.
My order went in on Sunday and was delivered on Wednesday, at the standard price of about $7.00 to ship. I was a little taken aback to find the item in its original packaging, without any sort of packing box or overwrap, but the gasket arrived undamaged. I do wish they hadn't pasted the shipping labels over the unpacking instructions, but I peeled them off without much loss of legibility.
The tale of the tape? AppliancePartsPros.com has always had the parts I've needed at a discount price, and has gotten them to me quickly and without hassle. I've never had a problem, and recommend them highly.
Recommended:
Yes
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