Zzounds is simply the best
Written: May 5, 2012
| Ease of Ordering: |
 |
|
| Customer Service: |
|
|
| Selection: |
|
|
| On-Time Delivery: |
|
|
|
| Full Review |
Id heard of Zzounds but had never purchased anything from them. Id checked reviews and saw that overall most people has good shopping experiences with them. Recently I was in the market for a new guitar. Every site I checked listed it at the same price, $1149. I opted to try Zzounds and use their 4 pay as you play plan. That in itself is worth a positive review, that a company will allow you to break your payments into installements.
After I purchased my guitar I was looking around online and came across another site (a site Id never heard of at that) that listed the same guitar at $150 off, $999. I was pretty upset with myself and assumed I was stuck paying the higher price. The order Id placed had already processed and was sent to shipment. So short of refusing delivery when it got here I just made a $150 mistake.
Figuring I had nothing to lose by calling and seeing about a price adjustment, I called Zzounds to see if they would price match. It was a nice surprise to hear a CSR that actually spoke English and that I could understand. Kudos to Zzounds for keeping their order/call center in the USA. The gentleman I spoke with went to the other site where I told him I saw the same guitar for $150 less. He said Zzounds would absolutely price match, even though Id already placed the order, and with a 5 minute phone call I just saved myself $150.
Zzounds is definitely doing it right. Ill shop Zzounds for all my music needs in the future.
Recommended:
Yes
What product did you purchase or try to purchase? Schecter Synyster Gates Custom-S
|
|
|
|
About the Author
Reviews written: 1
Trusted by: 0 members
|
