Timeport 280
Written: Mar 18 '02
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Pros: GSM coverage in US, Europe and Africa, long talk time, text messaging
Cons: Defective phone book - all numbers can be erased; poor sound quality
The Bottom Line: Avoid the T280 unless you want poor reception/call quality and a phone book that DELETES all your stored phone numbers.
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| phonetraveler's Full Review: Motorola Timeport 280 |
The Timeport 280 (GSM 900/1800/1900 MHz) is a nice phone. It is very light and the buttons are easy to use.
The problems I have experience with this phone in the two months I have used it are:
1) static during phone calls in strong signal areas
2) echoes during phone calls in strong signal areas
3) poor sound quality - even at maximum volume level 7 it is not as loud as a Nokia
4) the phone takes 15 to 30 seconds to access the phone book
5) unable to use the IR port to communicate with my PDA (Palm Pilot)
However these problems are nothing compared to the defect with the phone book. I learned from the Technical team at VoiceStream that they have had many people report the same problem with the T280. The phone will DELETE ALL your phone book numbers! They found that doing a master reset of the phone would sometimes restore the phone book numbers. It did not work for me. Another related problem to the phone book issue is that when all the numbers are deleted, one cannot not reach customer service by dialing 611. Apparently, the phone contains the programing to direct the 611 call to the customer service center. I only hope that if I need to dial 911, I will not receive the same message that "the call cannot be completed as dialed."
I had to dial the 800 number for VoiceStream in order to connect with a customer service representative.
I used the phone book for all of my numbers called on the phone. The T280 has a great voice-dialing feature. For those frequently dialed numbers, I think the voice dialing is a true value added feature.
I hope Motorola finds a fix for this phone book problem soon.
I relied upon the reviews on this web site in making my decision to purchase the T280. If I had known about this problem, I would have purchased another phone.
Recommended:
No
Amount Paid (US$): 179.00
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Epinions.com ID:
phonetraveler
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Reviews written: 1
Trusted by: 0 members
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