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Great Job (Reply to this comment)
by jro26
My Mom's birthday is coming up so I'm looking for a good place to send flowers from. Thanks for another idea :)
Jillian
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Jul 04 '02
12:12 pm PDT
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Re: Another great review (Reply to this comment)
by jiwhite
Thanks!
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Jul 03 '02
6:52 pm PDT
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Re: Hey there! (Reply to this comment)
by jiwhite
I had almost the same experience as your husband today. It was getting close to 5 o'clock and I wanted to make sure that my husband received his flowers before the holidays. I called customer service to check because the website hadn't updated. The representative called the florist who said that the flowers had just been delivered. :)
Janine
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Jul 03 '02
6:51 pm PDT
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Hey there! (Reply to this comment)
by pluckyduck
I'm a big fan of 1800flowers.com. FWIW, I've had luck using their online tracking of florist (not Fed Ex) deliveries...but I think it is sort of hit and miss with both.
Two examples in the last few months:
Flowers delivered to a funeral by a florist. My husband called me from the funeral in a panic, saying the flowers weren't there. 800flowers.com had all of the delivery information, including the time that they were delivered, amazingly close to real time. (I called the funeral home myself and the director walked out to the room, finding the flowers pretty much under my husband's nose!)
Fed Ex delivery (in the crush of Mother's Day), the tracking number wasn't added to my account until two days past when it was supposed to have been delivered.
Bottom line: you're right that the surefire way to know what is going on is to talk to customer service. Their records are much more consistently updated than the online status is.
Thanks for writing!
Andrea
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Jul 03 '02
6:46 pm PDT
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Another great review (Reply to this comment)
by kiko_cat
from you but what else could we expect. Always great to read your reviews!
Amanda
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Jul 03 '02
5:34 pm PDT
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Re: Excellent Review! (Reply to this comment)
by jiwhite
Thanks for the kudos! My pleasure.
Janine
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Jul 03 '02
4:59 pm PDT
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Excellent Review! (Reply to this comment)
by surferdude7
Hi Janine!
As always you do a very nice job on your reviews!
Oh! I almost forgot! Congratulations on being an advisor and top reviewer for on line stores, you deserve it.
Ron
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Jul 03 '02
4:28 pm PDT
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