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DVD Empire Online Store

DVD Empire Online Store
Overall store rating:  Store Rating: 2.5
Reviewed by 21 customers
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Review Summary About the Author

Beware of nasty customer service

Written: Sep 23 '02

Store Rating: 1.0

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Full Review
I placed an order for a DVD. I received a confirmation number. So I told my son hewil get his DVD.

Then in a few hours, I received another -mail. My credit card was selected for random testing. I haveto photocopy my credit card statements and driver's licence and fax it to a long distance number.

I don't have a photocopier nor a fax machine. I checked with Staples andwas told that it will cost me$5.00 to do all that including long distance charge on thier fax number.

I told the customer service I am buying a $11.00 DVD and IO have to pay these extra costs ???????????

They told me I have an option to cancel my order. So I did.

Want to be the lucky one ?????

Recommended:
No

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Epinions.com ID:
aslan9898
Reviews written: 1
Trusted by: 0 members

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