For 18+ years I've always loved Little Tykes!
Written: Jul 30 '02 (Updated Jul 30 '02)
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They make the most durable & colorful toys I have ever seen. Customer Service is Outstanding! My children are now 18, 16 and almost 7 and we have purchased everything --sand boxes & pools to swings to ride on toys to club houses. If a part falls off, which rarely happens, I just call their customer service number on their website www.littletykes.com and before I know it the piece is in my mailbox!
They also almost always do not charge for a replacement piece. I know other people who have been charged for replacement parts, but this has not been my experience.
Today I wrote this opinion after calling their customer service. I asked them if there was a replacement plug for my Little Tykes pool. Seems we misplaced it last year while putting it away.
The gentlemen was very helpful locating the part, even though I do not have a name or model number for the pool.
He asked for my name, address and telephone number. That was it - The plug is in the mail!
Little Tykes is the Best!
Recommended:
Yes
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About the Author
Location: Jackson, Ocean County New Jersey USA
Reviews written: 30
Trusted by: 34 members
About Me: Single mom or three. Medical receptionist and assistant
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