NEVER LOCKS UP! Annie hugs her kids DELL!
Written: Jul 30 '02
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Pros: Never locks up. Nice to look at! Love the black color!
Cons: Tech service is still tech service... ummm did you reboot? is the Plug in?
The Bottom Line: If you are buying a computer for their great Tech Service? Don't Bother, Tech Service is never any help!
If you are buying for a reliable machine-BUY IT!
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| anniedh's Full Review: Dell Dimension 4300 Series |
Okay I have had a computer since 1994. I was amazed at how my 486DX just signed onto the internet in record (4-5 minutes) time! hehehehe
Okay enough of the jokes about the dinosaur computer that we started with. We are now the proud owners of a Dell Dimension 4300 and an HP (don't ask what the hp is... it's only about a year old and just stinks...end of story OR MAYBE ANOTHER EPINION!?)
Here is my almost expert opinion about our Dell 4300. I say expert because I am a mother of three and I work 2 jobs. I am probably the target customer of a profile of a normal dell user!
I purchased the Dell 4300 for my children for Christmas 2001 last year and if I had to be truly honest, I use their computer more than I use my own HP which is only about a year old too!
Reason? Because the Dell never locks up. I never get screen freezes. And it is sooooo fast! And last but not least: YOU DON'T NEED TECH SUPPORT!
Even though we got Free Tech Support (that was one of the reasons I decided to purchase the Dell) We never need it!
Tech service? Well we haven't needed to call them except when my daughter had a problem with email and decided to call them. She asked one day: "Mom, can I call Dell to see why bla bla bla bla.....?" After listening to her question, I decided not to answer it and let her call Dell.
She is 16 years old and just couldn't wait to call! I figured it was best to have her learn on her own why I don't call Tech Support.
I rolled my eyes several times, when I saw her reboot as she was told by tech support to reboot. I even laughed out loud when she looked to see if the computer was plugged in!!! hehehehehe They told her to make sure that the dell was plugged in! hehehehe I only supervised the conversation from the other side of the room because I was afraid that they were going tell her to reformat!!!! They didn't - Thank God!
And they did actually solve her problem after about 45 minutes on the telephone! They told her to call MSN, our isp!!!! hehehehe
Does every tech go to the same school? Are they all told: "Ask them to reboot first or ask them if their computer is plugged in?" Or do they all read "Technical Support for Dummies?"
SHE ONLY ASKED: "WHY IS MY EMAIL GOING SO SLOW?....WHEN MY MOM SENDS ME AN EMAIL - IT TAKES SEVERAL HOURS TO GET TO ME?"
Okay, back to how great I think "our" Dell is.......
I purchased the dell for the kids. Yes, for the kids, but like I said before and I will say it again. I do use it more than my own 1 year old hp computer.
Do we even need Tech support? Nah (so if their tech support is an issue to anyone reading this... fine don't get a Dell. But if a computer that doesn't need tech support interests you? THEN GET A DELL!!!!
Below - between the lines..... is what our dell actually has... I guess you call it all the specs....
In conclusion of what I think of our Dell Dimension 4300...
I love it! My children want me to go get my own and to that I say, "I will purchase a Dell for me one day!!!!!"
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Some information about our dell: (I am putting lines at the begining of the specs and at the end if you are inclined to get brain freeze with all all this techie stuff)
Computer Model Dimension 4300
Case Type Desktop
Windows Version XP
Explorer Version 6.0.2600.0000
Processors
Central Processor
Manufacturer Intel
External Clock Speed 100 Hz
Maximum Clock Speed 2400 Hz
Current Clock Speed 1400 Hz
Memory - 128mb
Hardware (Added On To System)
Type Description Manufacturer
DVD/CD-ROM drives HL-DT-ST CD-RW GCE-8160B (Standard CD-ROM drives)
disk drives ST320011A (Standard disk drives)
display adapters 16MB ATI Rage 128 Ultra ATI Technologies Inc.
floppy disk controllers Standard floppy disk controller (Standard floppy disk controllers)
floppy disk drives Floppy disk drive (Standard floppy disk drives)
IDE ATA/ATAPI controllers Intel(r) 82801BA Bus Master IDE Controller Intel
Primary IDE Channel (Standard IDE ATA/ATAPI controllers)
Secondary IDE Channel (Standard IDE ATA/ATAPI controllers)
keyboards Dell Enhanced QuietKey PS2 with DellTouch Dell
mice and other pointing devices PS/2 Compatible Mouse Microsoft
monitors Dell E771a Dell Computer Corp.
network adapters CNet PRO200WL PCI Fast Ethernet Adapter CNet Technology, Inc.
MAC Bridge Miniport Microsoft
WAN Miniport (L2TP) Microsoft
WAN Miniport (IP) Microsoft
WAN Miniport (PPPOE) Microsoft
WAN Miniport (PPTP) Microsoft
WAN Miniport (IP) - Packet Scheduler Miniport Microsoft
MAC Bridge Miniport - Packet Scheduler Miniport Microsoft
Direct Parallel Microsoft
WAN Network Driver America Online, Inc.
WAN Miniport (ATW) America Online, Inc.
RAS Async Adapter Microsoft
ports ECP Printer Port (LPT1) (Standard port types)
Communications Port (COM1) (Standard port types)
sound, video, and game controllers SoundMAX Integrated Digital Audio Analog Devices, Inc.
Audio Codecs (Standard system devices)
Legacy Audio Drivers (Standard system devices)
Media Control Devices (Standard system devices)
Legacy Video Capture Devices (Standard system devices)
Video Codecs (Standard system devices)
Microsoft Kernel Audio Splitter Microsoft
Microsoft Kernel Acoustic Echo Canceller Microsoft
Microsoft Kernel GS Wavetable Synthesizer Microsoft
Microsoft Kernel DLS Synthesizer Microsoft
Microsoft Kernel System Audio Device Microsoft
Microsoft Kernel Wave Audio Mixer Microsoft
Microsoft WINMM WDM Audio Compatibility Driver Microsoft
Microsoft Kernel DRM Audio Descrambler Microsoft
USB controllers Intel(r) 82801BA/BAM USB Universal Host Controller - 2442 Intel
Intel(r) 82801BA/BAM USB Universal Host Controller - 2444 Intel
USB Root Hub (Standard USB Host Controller)
USB Root Hub (Standard USB Host Controller)
Disks
Drive Type Drive Size Total
Available
Space User
Available
Space
A:\ removable
C:\ fixed 19053 Mb 11694 Mb 11694 Mb
D:\ CD ROM
______________________end of techie stuff__________________
Recommended:
Yes
Amount Paid (US$): 900
Operating System: Windows
Processor: Intel Pentium
Processor speed: Don't Know
RAM: 128
Internal Storage: CD-RW
Hard Drive (GB): 13-20
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Epinions.com ID:
anniedh
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Location: Jackson, Ocean County New Jersey USA
Reviews written: 30
Trusted by: 34 members
About Me:
Single mom or three. Medical receptionist and assistant
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