A Site That Reflects Well On You: reflect.com
Written: Aug 03 '02
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I learned about reflect.com through a number of advertisements on radio and on the Internet. Reflect is a web site that specializes in high quality beauty products made just for you!
How Can They Specialize For Me?
Well what they do is ask you a series of questions about what items your looking to order. For shampoo, they asked my hair length, if I color treat or style with heat, how often I condition, and so on. This site let me even customize the name, bottle shape, label on my products!
What If I Have Allergies?
After you customize your product (and before you buy), it prints a list of ingredients they'll be using in your order, that way you'll know if what you're allergic to is in the product. If you do find something your allergic to, just dump that product out of your shopping bag, it's that simple! If you get it and then have an allergic reaction, see the next section.
What If This Custom Product Doesn't Work?
Call reflect.com's customer service and they'll help you modify the old one and send a new out to you for NO charge! Then with the product that doesn't work, give it to a friend or family member that it might work on. I changed my hair length and my old conditioner wasn't working so when my latest order came in I gave them a call, They asked me a few questions and before i knew it I had the correct conditioner in my hands!
What's The Price Tag?
Reflect.com does quality products, and does stand behind them, and they are a bit steep on the price tag. Here's a current sample of prices:
8 oz bottle of conditioner - $17
10 oz bottle of shampoo - $15
.1 oz eye shadow - $16.50
.08 - .13 oz lipstick - $17
For a full listing of products, see the site.
I've also found that there are many coupon codes you can find on the internet to buy one get something else free or discounted. In addition, shipping is also free.
Free Shipping?
That's what I said. I ordered everything on Tuesday and was told 3-5 business days for it to come by USPS. Sure enough, it was here on Friday of the same week! They kept to their word. In my opinion 3-5 business days is quick for free shipping.
Other Comments:
Customer Service - I actually did have to call them because my ISP disconnected the second I placed my order. I waited on hold for maybe 2 minutes before I got a real live representative that was cheerful, helpful, and professional. She checked to make sure my order was placed, got me a confirmation number for my records, and welcomed me to call back if I needed further assistance.
Also see above about having an item replaced for no charge by phone.
Site Navigation - It's rather slow loading on a 33.6k modem, better on a 56k modem, and a breeze with dsl, cable, or T1 connections to the internet. The site layout is simple to understand.
Closing Thoughts – I’ve been a happy user of reflect.com for more than a year. This is a site that is a must try for anyone that wants customized beauty products but hasn't the time for the mall. For those who enjoy on-line points programs, for a limited time mypoints.com members will get extra points for placing an order.
C'mon and enjoy this site that reflect well on you!
Recommended:
Yes
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About the Author
Location: Washington State
Reviews written: 24
Trusted by: 10 members
About Me: Interested in: Banking, Web Sites, Books, E-mail, Earning Programs, Chat, Freebies/Cheapies , & More!
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