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Alltel Mobile Phone Service in Phoenix

Alltel Mobile Phone Service in Phoenix
Overall Rating: Product Rating: 1.5

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Written: Aug 14 '02

Product Rating: Product Rating: 1.0
Local Coverage:  
Plan Flexibility:  
Customer Service:  
Pros: Decent coverage

Cons: Slimy sales reps, customer service, website

The Bottom Line: Don't do it. Atleast not from the lady at the store on 44th St.
tubal's Full Review: Alltel Mobile Phone Service in Phoenix
I travel out of state alot and the coverage was actually pretty good. The customer service totally sucks. I spent about 40 minutes on the phone waiting for a rep and finally gave up. I knew I should have went to the bathroom first.

Anyway, when I first got my plan the lady was selling me a one year contract. Then the receipt printed out, and it said 24 months. I said I thought this was a one year contract. She said oh it is. And I said the receipt says 24 months. She said well it's a one year contract. And I said ok. It's been a year, and guess what. I still have a year left on my contract. I got screwed. Alltel says if I have something initialed then they can change it for me. And I don't. So basically I'm stuck with an expensive outdated plan.



Recommended:
No

Amount Paid (US$): 69.95/mo
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Epinions.com ID:
tubal
Reviews written: 1
Trusted by: 0 members

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