Make Your Own Massage Oils & Bath Crystals.... LavenderLane.com
Aug 28, 2002 (Updated Aug 28, 2002)
It’s no secret that I love beauty products! I participate on websites that allow me to write about beauty products, share them, read about them, talk about them and even swap them with other beauty product addicts out there! These type activities bring about certain needs and I’ve been happy to find an internet site to help! Lavender Lane was introduced to me several months ago, and I’ve become a loyal shopper there. They have so many products to offer, and I have really enjoyed shopping with them.
The website is easy to navigate and it is well laid out. When you come to the home page at www.lavenderlane.com you will see a menu on the left column of the page. So what is this site all about? The main focus of Lavender Lane is to provide products for people who like to make their own beauty, skincare and bath products. On this site, you can find everything from a container for your invention, recipes to each ingredient that you would need to make a beauty product. You’ll find a lot of information and products relating to self-made massage oils, potpourri products, bath oils, bath crystals, bath gels and even fragrance oils. The ideas and products made available are endless!
The menu options and a brief description of each section are as follows:
Online Catalog: Here you will find a listing of all the products offered by Lavender Lane. Some of the items offered include books, bottles, containers, oils, soap making supplies, how to kits, potpourri supplies, waxes and bath crystal supplies.
1st Purchase Discount: This area of the site simply informs the new shopper that there is a 10% discount on the first order at Lavender Lane. This page also lists the Lavender Lane product guarantee.
Lavender Lane’s Story: Here you will find the story of how the site was born and the story behind the founder, Donna Madora Mitchell.
Hints & Helpers: This page will give you gift ideas, hints on how to make your products their best and just overall tips for anyone interested in Lavender Lane ideas, products and how-to’s.
Product Guarantee: The Lavender Lane product guarantee laid out here… an excerpt “At Lavender Lane we believe in assuming full responsibly for all our products. Because we provide such exceptionally high quality products backed up by an expert staff, shipped in a timely manner, we can offer this guarantee-”
Juice Plus Gel Caps: This is a link to a site called Juice Plus, a site dedicated to nutrition, health and unique vitamins.
Referral Discount: Here you will find information on how to get free products and discounts by simply referring family members and friends to the site to shop!
Make Your Own Herbal Prescription: This nifty page will give you recipes to create your own hand lotion, bath oil, dusting powder, suntan oil, lip balm, clay mask and even an anti wrinkle oil!
Contact Us & Directions: Information is listed on how to contact Lavender Lane via mail, phone or email. You’ll also find directions because you can actually visit them in person to do your shopping!
Ordering, Shipping, Delivery and Payment Information
Placing an order at Lavender Lane is simple and easy. Once you are finished shopping, you simply click on “Check Out” and you’ll easily complete your order. Once you complete your order, you will receive prompt email confirmation and shipping information. Once your order is shipped, you’ll receive another email notification of shipment.
Shipping options will be given during checkout. Here are the Delivery options that you have:
*UPS Ground (standard)
* UPS Next Day Air
* UPS 2nd Day Air
* UPS 3-Day Select
The payment options available on the site include: Visa, MasterCard, Discover or Check. The site is secure so no worries there.
Here is the Return Policy for Lavender Lane: “If you are not completely satisfied, simply return the product to us for a full refund, all we ask is that you return it the way you received it.”
Customer Service Department
I have not had to report any problems with customer service, but the experience I’ve had with them seem great. They promptly reply to emails, and they keep you informed about your order and shipment. To contact Customer Service, here is the information:
Phone: (916) 334-4400 Toll Free: (888) 593-4400
Fax: (916) 339-0842
7337 Roseville Road
Sacramento, CA 95842
My Personal Recommendations
I have really enjoyed shopping with Lavender Lane and will continue to be a loyal shopper there! It is a fun site, but also educational when it comes to making your own beauty products! It’s great for gift ideas, or just a new hobby. I enjoy browsing the site, and the products I’ve received have been top-notch quality.
They are reasonable in their prices, and you can order in large quantities on some items and save some money that way. I try to order in large quantities to avoid shopping there very often. They do charge a “handling” fee in addition to shipping charges, so keep this in mind. That is one reason I order in large quantities, to keep the “handling” charges minimal.
Lavender Lane has always sent me prompt emails to confirm my order and my shipping information. Two to three days later I’ll get another email saying that my order has already been shipped. They are very timely in processing orders and shipping out to you. My orders always arrive in no more than 4-5 days. Most of the time I receive my order in 3 days, but if you order on the weekend, you’ll obviously have to allow for an extra day or two. When I select a shipping option, I always go with “Standard Ground” since it is the cheapest, and I still get my order really fast, so this is impressive.
If you have any interest or needs for containers, jars, ingredients for making your own beauty products, then I recommend you take a look at www.lavenderlane.com. I love their site, and with how pleased I’ve been thus far, I will continue to shop there. Click on over and take a look! Enjoy!
Thanks so much for reading! ;-)
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