General Reviews of Cricket Communications Wireless Customer Service

General Reviews of Cricket Communications Wireless Customer Service

63 consumer reviews |Write a Review
Share This!
  Ask friends for feedback
Read all 65 Reviews | Write a Review

About the Author

sc00b3rt
Epinions.com ID: sc00b3rt
Location: USA
Reviews written: 17
Trusted by: 0 members
About Me: Person that hates bad customer service and products that dont last!!!

Cricket ROCKS!!!

Written: Oct 05 '02
  • User Rating: Excellent
  • Local Coverage:
  • Plan Flexibility:
  • Customer Service:
Pros:Unlimited Local Calling, 500m long distance, Call waiting/ID, 3way calling,voice mail, no contracts/credit checks.
Cons:None for me so far :)
The Bottom Line: EXCELLENT PHONE FOR 39.99 a MONTH. MUCH better service than other phone providers in the area. AWSOME !!!

Cell phones, cell phones, cell phones, everyone must have one these days. I purchased my cricket phone when cricket was first available in the northern colorado area. I paid 29.99 after the mail in rebate (got the nokia 5100i). I hardly ever travel outside the northern colorado area. This phone NEVER has dropped a call, and ive had this phone for almost 9 months now.
There is an extended calling area available for people in colorado to include the entire front range, for an additional 7.00.
I used to pay 32.99 plus tax for their basic service. However, cricket recently upgraded their service to include a bunch of features for just 39.99 a month. THIS INCLUDES 500 minutes of LONG DISTANCE, DIRECTORY ASSISTANCE,INTERNATIONAL CALLS, Call waiting, Caller ID, 3 way calling, and voice mail and of course unlimited local calling.!!!! My friend pays almost 50.00 a month for the same services and she had to sign a 2 YEAR contract for her terrible service.

My friend purchased a phone through Verizon, and her phone constantly drops calls. Shes always grabbing my phone because she doesnt want to use up her minutes. I have found this phone service to be excellent. I have never had problems getting through to a customer service rep nor have a gotten a rep that was rude.

Cricket also has Text MEssaging available for an additional 4.99 a month.. HOWEVER its unlimited unlike the other providers who charge 4.99 for so many words.
There are also dead zones in my area for all phones, but i must say i havent had problems through them with my cricket phone.


Recommended: Yes


Amount Paid (US$): 29.99 phone

Read all comments (1)|Write your own comment
Read all 65 Reviews | Write a Review

Share with your friends   
Share This!