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Re: Re: Service and quality (Reply to this comment)
by meleahk,  in Online Stores & Services
thanks for the comment and support.
Leah
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Dec 08 '07
2:31 am PST
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Re: Service and quality (Reply to this comment)
by photontom
I live in the Los Angeles area and have usually received my free USPS shipped orders within 3-4 business days. I have had only one cartridge problem and that was for a Canon S9000 unit that simply did not seat properly (click in place) and would not function. I emailed PrintPal and they sent a replacement at no charge along with a prepaid return envelope. Recently I have been having what might be clogging problems and some older prints are showing some "bronzing"... I am getting a little concerned about the ink quality, but have not printed much lately to confirm a QC problem. I may purchase some OEM cartridges and make my own QC cross-check. If I go back to the more expensive Canon OEM cartridges I shall probably still use the PrintPal cleaning cartridges to save ink. (Note: printer ink is one of the most costly items anywhere... just calculate the cost of a gallon of OEM ink..)
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Dec 08 '07
12:42 am PST
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Re: Horrible Product (Reply to this comment)
by meleahk, in Online Stores & Services
So sorry that you had this problem! I have as of yet not had a problem with any thing that I have gotten.
Thanks for the comment and support.
Leah
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Oct 16 '03
5:24 pm PDT
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Horrible Product (Reply to this comment)
by rw999
Bought two color HP cartridges. Neither worked. It was a few month later until it was clear that both were bad.
Customer service told me too bad, they had a 30 day warranty.
The cost was too close to a new HP cartridge to risk.
DON'T GO THERE.
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Oct 10 '03
12:52 pm PDT
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Re: Thought It Might Be Important To Know... (Reply to this comment)
by meleahk, in Online Stores & Services
Thanks for the information, it is always nice to know these things.
I do have to admit though that my last order was rather disappointing, but they did work it out for me.
Thanks for the comment and support.
Leah
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Apr 05 '03
4:09 am PST
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Thought It Might Be Important To Know... (Reply to this comment)
by briandalsmom
This company also sells as Piggyback.com - both companies have an unsatisfactory rating with the Better Business Bureau (http://www.thebbb.org/report.html?compid=26025509). I'm glad you've had great experiences, but I thought it worth mentioning.
Thanks,
Connie
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Apr 04 '03
11:05 pm PST
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Re: Ah finally... (Reply to this comment)
by meleahk, in Online Stores & Services
Yes I saw it and that is why I updated mine! After all this time I still love www.printpal.com and I still recommend them.
People has to realize that sometimes you do get a bad apple, but with the proper approach the bad apple will get handled correctly.
Thanks for the comment and support.
Leah
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Jan 22 '03
3:58 am PST
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Re: Looking for E-Review-Style (Reply to this comment)
by meleahk, in Online Stores & Services
Thank you for the comment and support. I hope that you find what you are looking for. And if you do, I expect to see a review about it!
Leah
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Oct 06 '02
2:52 am PDT
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Looking for E-Review-Style (Reply to this comment)
by bntowen
Very well written, organized, and the wedding picture...what an idea! Other than writing style hints, I also need a print cartridge that's hard to find so I'll log onto their site.
THANKS!
Brado
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Oct 05 '02
9:01 am PDT
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Re: Service and quality (Reply to this comment)
by meleahk, in Online Stores & Services
Thank you for the comment and support. I was wondering if there would be someone else out there who had used these guys and like them too!
I love them and they have some of the best prices around.
Leah
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Sep 27 '02
4:07 am PDT
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Service and quality (Reply to this comment)
by paulv
I've used printpal off and on for a couple of years. Always good service, timely and quality. Well written review.
paulv
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Sep 26 '02
8:59 pm PDT
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