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Opinion Summary
Refi Debacle
by sneddren | Nov 09 '02
Pros: Easy to use website
Cons: bait and switch tactics; dangerously bad customer service

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OVERALL RATING
Product Rating: 1.0



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Comments on Refi Debacle" (2 total)  
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Date Written
Did you cave in or what? (Reply to this comment)
by schwabdemo
I'd like to know what you ended up doing and why? Did you go with a traditional mortgage pimp? Or did these bozos finally call back and kiss your booty?

My experience with them had some similarities -- my FICO credit score was a tad bit less than excellent so I had to settle for a higher by .875% rate -- and I felt like I was baited and switched, but my loan person was very receptive to my concerns and was in close contact throughout the process.

Anyway if you can update us we'd appreciate it. Thanks.
Nov 24 '02
1:35 am PST

Thanks for your information! (Reply to this comment)
by p_a_y68
I am sorry to hear about your negative experience about E-Loan. I would definitely be very careful if I would like to try their service. Thanks again. Hope you got a good rate.
Nov 11 '02
12:10 am PST