Great prices, reasonable selection, but ridiculous shipping and used products
Written: Nov 09 '02
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Etronics is known on the web to have great prices (they advertise among the lowest on the web), and they have a reasonable selection of electronics. However, they get you at shipping (I had to pay $25 to get a PDA shipped to me), and they also ship merchandise that has been opened or used, so beware.
I ordered a Sony minidisc player from them, as they were $25 below what everyone else on the web was advertising. However, when I received it, it was opened, and it appeared to have been used, and there was a thick layer of dust on the packaging (so it's been siting in some warehouse for a while); the presentation of the packaging and the fact it wasn't new was very disappointing. When I tried calling customer service, they said that I would have to pay for shipping back to them if I wanted to return it, that I would only get the product price refunded (and not the $25 shipping charge). I figured it was cheaper for me to keep the product than to be out another $60 if I were to re-order the unit back from them. Oh well. Buyer beware.
They use UPS ground for their cheapest shipping option, and are in New York, so if you're on the west coast, expect about 7 days of wait before delivery.
Recommended:
No
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About the Author
Member: Wesley Chan
Location: Cambridge, MA
Reviews written: 48
Trusted by: 29 members
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