very high shipping prices, terrible customer service
Written: Nov 12, 2002
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i'm a big fan of target as a store, but my first experience w/ target.com was very negative. i ordered 4 items, 2 were large, 1 medium & 1 fairly small. shipping was shown as over $40. i thought the high shipping cost was due to oversized items so i went ahead w/ the transaction. it was only when i received the items that i learned that target had packed & shipped each item in a separate box! no wonder the shipping costs were so high. at worst, they could have gotten everything into 2 boxes. not only were the shipping costs ridiculous, this is wasteful of environmental resources. i emailed customer service & received a perfunctory blow off. BTW, there is no phone number anywhere on the site as far as i can tell, so it's not like you can talk to a human being or anything. I most definitely will not be shopping target.com again.
Recommended:
No
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About the Author
Location: Indianapolis, IN
Reviews written: 6
Trusted by: 0 members
About Me: mother of one human child, a dog & 5 cats. married. retired attorney.
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