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Alltel Mobile Phone Service in Phoenix

Alltel Mobile Phone Service in Phoenix
Overall Rating: Product Rating: 1.5

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Customer service from hell

Written: Nov 13 '02

Product Rating: Product Rating: 1.0
Local Coverage:  
Plan Flexibility:  
Customer Service:  
Pros: Relatively cheap.

Cons: Horrible, evil company.

The Bottom Line: I wouldn't recommend it to my worst enemy!
naomi88's Full Review: Alltel Mobile Phone Service in Phoenix
This company lost my payments two months in a row, and then had their collection agents harrass me repeatedly over the phone. They left harrassing messages on my voicemail every day (I'm at work during the day, so I was never there to answer their calls).

Every time I tried to call the customer service center to straighten things out, I was put on hold for 30-60 minutes.

I finally got my service cut off last month, and they actually sent me a refund check for $53.

Then, last week, their collection agents started calling again and leaving harrassing messages on my voicemail!

They may be cheap, but IT'S NOT WORTH IT!

Recommended:
No

Amount Paid (US$): 25
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Epinions.com ID:
naomi88
Reviews written: 1
Trusted by: 0 members

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