Dreamhost: Evil or Just Incompetent?
Written: Dec 11 '02
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Pros: None.
Cons: They offer no phone support, limited email support, and ignore you when they screw up.
The Bottom Line: Stay away. I read so many positive reviews for these guys, but they are completely unresponsive. If customer support is important to you find another host.
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| brooker59's Full Review: Dreamhost |
First Dreamhost accidentally shut down my client’s site after he took out a 5K ad in the New Yorker. Then they ignored a request to switch from yearly hosting to monthly hosting and billed my client for the full year against their wishes, and refuse to tell them which card they billed. Now they “upgraded” his version of Miva w/o checking with him first and accidentally destroyed his entire store during the Xmas shopping season.
This is only this month's problems.
This makes for one unhappy client. I can't recommend avoiding them strongly enough. My client is now considering legal action. Unless you're a glutton for punishment, stay away.
Recommended:
No
Hosted on Secure Server: Yes
Main focus of Web site: Sales/E-commerce
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Epinions.com ID:
brooker59
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Reviews written: 1
Trusted by: 1 member
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