JetBlue Online Reservations - Easy, Simple, Fast!
Written: Dec 16, 2002 (Updated Oct 15, 2004)
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June 16, 2002 was a very nice day. It was a very nice day due to the fact that I was on my way to booking a flight to sunny and beautiful Orlando, Florida! Yes, the palm trees, blue skies (except for the afternoon when there is a big dump of rain due to high humidity), and Disneyworld! It was my choice to choose the airline, and of course, I chose JetBlue Airways which is my all-time favorite airline.
I saw that JetBlue had the second lowest price at around $270 -$300 round trip from Rochester to Orlando. AirTran was at $170, but I could spare the extra $100 so I wouldn’t have to sit in the all-time dreaded AirTran airline after hearing many complaints and bad things about them.
I decided that I would go to www.jetblue.com and book my flight there instead of booking through the phone. I chose this because of the classical “Save $3 when booking on www.jetblue.com!” Sometimes the savings are greater, such as a few months ago where it was $5 off each way.
Getting To “The Booking Area”
When arriving at www.jetblue.com, there is a selection of things to do. Click on buy tickets to purchase tickets and find fares.
Search
The first page gathers your information on dates, destinations, and passengers flying. There is also a TrueBlue log-in which is JetBlue’s frequent flyer program based on the website.
I clicked on round-trip, Rochester to Orlando, December 4-8, for two passengers. Then I clicked search for flights to find which flights were available.
Select
There were four selections on the outbound flights, and four selections on the return flights. Next to the flight times was a price. The prices ranged from $94 one-way to $134 one-way on the outbound trips, and $134-$164 one-way on the return trips. I chose my flight, and then clicked continue.
Confirm
This page laid prices, and a set of rules applying to the fare. The rules talked about a $25 cancellation fee, and no name changes. It also gave JetBlue the right to drop your seat if you do not check-in for your flight at least ten minutes prior to departure and that JetBlue has rights to not permit suspicious people on its planes.
From there, I clicked continue, and ended up in a new page.
Details
This page showed the whole itinerary, step by step. It showed connections, departure times, and arrival times.
I clicked continue and ended up at the step that is most important: payments.
Payment
From here, they ask who the passengers are, who is paying for the tickets, what type of credit card is being used, your email address, fax number, phone number, address and the number of the credit card. You can also type in the TrueBlue codes for all TrueBlue members flying.
Itinerary
This is the last page that shows your confirmation number, itinerary, and passengers flying.
From here, go ahead and select your seats! This is not a necessary step, but it is nice to choose your seat(s) so you know where you will be sitting on the plane before the actual flight.
Seat Selector
This allows you to select your seats for all trips. It shows available seats, seats that have already been booked up, and reserved seats for children traveling alone, elderly passengers, and passengers who must help with emergency cases by sitting in exit rows.
Other Bookings
You can also book hotels and car rentals on www.jetblue.com, but I have never tried that so I can not write an honest opinion on that.
Remember....
- JetBlue is a ticketless airline. Therefore, you will not receive tickets in the mail. Print out the Itinerary Page for your records. The itinerary page has a confirmation number which is needed to open your reservations at the ticketing counter. You can also print out the email that JetBlue sends you for your records.
- Only up to nine people can book an online reservation. Parties of more than nine must call 1-800-JETBLUE to book a flight.
- Two tickets are a better deal that one. JetBlue offers lower ticket prices for passengers that are not traveling alone. For example, this trip would have cost me $300 round-trip if I had traveled alone. Instead, it cost me $270 round-tip per ticket because I traveled with my wife. This gave me a discount on the tickets which is a better deal.
- Children that are 11 and under that are traveling alone must book their flight through 1-800-JETBLUE or else they will not be allowed to fly on the plane. This is so the children can board at the pre-boarding calls with JetBlue supervision throughout the whole flight and airport. Also, elderly citizens who may need extra time boarding should call through the toll-free number so they can get seats near the front of the plane and wheelchair access if they would like.
- Remember to check if the flight prices change! If the prices of your flights go lower, call 1-800-JETBLUE, and they will give you the lower price! This can not be done online. It is strictly over the phone.
- Never hit the back button once you have purchased your tickets. This will result in booking more than one flight which will cause confusion and wars between the airline and passengers.
- Just because you booked your flight online doesn’t mean that you have an e-ticket. All passengers flying on JetBlue have e-tickets due to them not getting tickets in the mail. However, you can check-in at the counter or at the gate.
- Call JetBlue if you have any questions about your flight. Not all questions are answered when booking the flight online.
Overall Recommendations
This website is very nice. Booking is easy and not complicated at all. It is all very precise in detail and it explains many things to the passenger booking the flight. However, there are just a few things that could be done to make the booking process better. A seat selector would be nice so you could see what seats are filled before booking the flight. I like to see how full the flights are before I book, but it is hard to do that on www.jetblue.com because there isn’t a way that you can tell. The higher the price is, the fuller the plane is, from what I've been able to figure out.
I do like www.jetblue.com whole lot though. It is easy to see the fares available and the $3 discount on each leg of the flight is a nice, small touch. It is way easier to navigate since it lowers out the lowest fares and doesn’t show the fares that have already booked up like Southwest does. That would just make it more confusing but JetBlue just shows the lowest fares that are available. I am also very happy that www.jetblue.com’s booking area doesn’t send tickets but instead sends you an email or has you print out the last page of booking the flight.
JetBlue Online Reservations - Easy, Simple, Fast!
Visit my JetBlue True Blue review by clicking here
Visit my JetBlue review by clicking here
Find another way to buy JetBlue tickets here
The JetBlue Online Store: JetBlutique
Remember that JetBlue does not list its fares on websites such as Expedia. Therefore, you must go to the JetBlue website to book their flights, or over the phone at 1800.jetblue
Recommended:
Yes
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About the Author
Location: New York
Reviews written: 483
Trusted by: 271 members
About Me: If the opposite of pro is con, then what is the opposite of progress?
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