HomeElectronicsCellular Phone ServiceGeneral Reviews of US Cellular Customer Service
Opinion Summary
US Cellular beats all competition
by karadawn | Jan 21 '03
Pros: Good connections, no "problem areas", good price
Cons: Insurance plan for phones not a good deal

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OVERALL RATING
Product Rating: 4.0



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Comments on US Cellular beats all competition" (1 total)  
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Insurance plan (Reply to this comment)
by silverondo
Not sure how the wet phone situation described worked out to the customer's benefit. Here's how it works: Your initial phone is deeply discounted depending on the commitment to the carrier, or contract. This guarantees the carrier gets the value of the phone back, either over the life of the contract, or the Early Term Fee. The phone is covered by a 30-day service guarantee, providing it is returned in like-new condition. It also has a 12-month mfr. warranty against defects. Insurance covers virtually everything else at a cost of $4.95/mo and a $35 deductible. To replace a damaged phone without insurance, you pay retail (at least $150) unless you can find a good refurbished one at a retail store, which will still cost 60-80% of retail.
Dec 17 '04
11:26 am PST