Good for free checking, Go elsewhere for any loan.
Written: Feb 14 '03
|
Product Rating:
|
|
| Customer Service: |
 |
|
| Web Site Experience: |
 |
|
| Web Site Load Time: |
|
|
|
Pros: Free checking, friendly tellers
Cons: Excruciatingly tough to get any kind of loan unless you have glowing, sparkling credit.
The Bottom Line: Good for free checking, but be sure to check monthly statements for accuracy. For an overall bank that can take care of your every financial need, look elsewhere.
|
|
|
| sheturbo's Full Review: Washington Mutual Bank |
I have been banking with WAMU for eight years. WAMU has been great for free checking, and has friendly tellers. The hours of their drive-up window is slightly inconvenient if you work odd hours. Their web site isn't too bad, it is fairly easy to navigate, but easy to get lost in if you don't have the links memorized on where you want to go.
I have had three occasions where they had misplaced my manual deposits and then bounced my checks. Even though I had proof of their error and they eventually fixed the problem, I asked them to take the NSF dings against my bank credit off the record, and they said they wouldn't, even though it was their fault.
I had gone in to get a VA loan, and found them to be overly tough on their requirements, though I realize some of the guidelines by the VA are to blame. However, I was only approved for 100k for which they knew I couldn't find anything in that price range for what I needed. I went to a different institution, and was approved for $170k. WAMU wouldn't give me the time of day for a conventional loan... One other occasion after that horriffic experience, I had gone in to ask for an open line of credit or signature loan for only $5k. After banking with them for so long and being in the military, you'd think it would be a breeze. No way. I was declined because they didn't understand what I wanted the money for, despite my explanation and paperwork outlining the low risk.
I no longer try to use that bank for any kind of loan - only for my bill-paying and general banking... for now. I am looking for another bank.
Recommended:
No
|
|
|
|
Epinions.com ID:
sheturbo
|
|
Location: Yelm, WA
Reviews written: 5
Trusted by: 0 members
About Me:
Wife, mom of 3, raise alpacas and have an opinion on just about everything!
|
|
|
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.