I will buy from OneCall again.
Written: Mar 16 '03
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After months of searching for the best price on an HD RPTV, OneCall posted the lowest price by hundreds of dollars for the one I wanted and threw in a $100 gift certificate. I ordered the RPTV on a Thursday and got it the following Tuesday after a three-day weekend.
I had a scare, though, when it arrived with a rip in the front of the box. The FedEx guy let me cut a hole around the rip to inspect the inside and found no damage, not even a scratch.
With the $100 gift certificate, I was able to buy a universal remote and a Terk TV50 antenna. The remote I got in just two days, while the Terk was out of stock (I knew that when I ordered it) and took about a month to get. This was understandable under the conditions.
As for others having trouble returning items, I know of no online merchant that will foot the bill to return a defective or unwanted item. Short of buying from Sears or some other giant brick-and-mortar store with their own local shipping trucks, you will always pay for return shipping. Also, do yourself a favor and read the merchant's return policy BEFORE you buy. If you think the policy isn't good, then don't buy from them. Remember, most online stores have low overhead, hence the low prices. Absorbing the costs of returning items is expensive and eats into the price of their products.
Recommended:
Yes
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Epinions.com ID:
bobgong
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Reviews written: 5
Trusted by: 0 members
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