Specialty Athletic Shoes - For When You're Not in a Hurry
Written: Apr 17 '03 (Updated Apr 17 '03)
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| Full Review |
I got a call at work a few weeks back from my 15-year old son. He asked me if I could check and see if a store he was thinking about shopping at online had a good rating on Epinions—I was ecstatic! He was becoming a savvy-shopper! Seems he’d been searching Google for a pair of high-jump shoes—they’re not easy to find since they are specifically used just for this purpose. He found a pair he liked, on sale, and he wanted to order. The store was FirstToTheFinish.com.
Unfortunately there wasn’t a review on Epinions, but after checking with the Better Business Bureau and other sources, I decided to surprise him by ordering the shoes for him. The site was easy to navigate, but I didn’t do a lot of window shopping because he new what he wanted. I chose the size, was informed immediately they were in stock, added them to my cart and headed for check out. Once there I registered—simple information and credit card number. Once done I received a confirmation in my e-mail immediately.
I was surprised at the cost of shipping. For a pair of tennis shoes, shipped by UPS (using the slowest way possible 7 days in UPS's care), the price was $9.95. For the same price they could have shipped USPS Priority and they would have arrived sooner. Small complaint, but since the shipping was higher I ASSUMED they’d come faster. This is their one downfall—it was never mentioned when they would arrive. They did offer online tracking with UPS but no estimated delivery date from the beginning.
They arrived in excellent condition and my son is thrilled. He’s shopped all over the net for them and these were 25% less for the same shoe—I was happy about that! I wasn’t charged sales tax so that helped make up for the larger shipping fees.
WHAT THEY SELL
They offer shoes, team apparel, equipment, and have an entire section of closeouts.
ORDERING
You can order by mail or phone as well if online ordering isn’t your thing. You must have a physical address—UPS cannot deliver to a PO Box.
DELIVERY
They try to ship within 48 hours of your order and backorders are shipped as soon as they return to stock.
WARRANTIES
All warranties are subject to manufacturer's terms.
RETURNS
You must request a RMA (return authorization number) – you get one by calling customer service and must return the item within 30 days. Only authorized merchandise will be credited.
The do replace defective merchandise at no charge as long as you contact them within 15 days from the date of the invoice—same with mis-shipped items (they pay postage both ways). If you return for any other reason you may be subject to a 10% restocking charge and they won’t pay for shipping either way.
Recommended:
Yes
What product did you purchase or try to purchase? Be aware of the shipping fees
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About the Author
Member: Mom
Location: USA
Reviews written: 253
Trusted by: 189 members
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