Easy to order, Great service, Unbelievably fast delivery, USA Warranty
Written: Apr 30 '03
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I ordered an Olympus C-5050 Digital Camera, 5 Mega-pixel this last weekend. My total experience was a total surprise, in a very positive way.
Initially, I chose Beach Camera because it had just about the best price and they offered free FedEx shipping. I wanted to make sure that I ordered the camera from an authorized Olympus dealer, which Beach Camera is.
I placed my order on the Internet at about 5:30 PM Saturday 4-26-03. When I received an Email confirmation in about 45 Minutes, I noticed that I misspelled my own last name on the order. I called to correct this, but the company is closed on Saturdays. So, I corrected my last name via Email at 6:50 pm 4-26, and then I rec'd an Email response from Beach Camera on Sunday 4-27.
I was able to correct the name by phone, because they gave me a name, phone number and extension of who to call. This was done on Sunday 4-27.
My shipping/tracking number came in an email on Monday 4-28.
Today, Wednesday 4-30-03, the FedEx guy delivered the camera about 12:30 PM. Mind you; I placed my order on the Internet on Saturday 4-26-03. It was sent from New Jersey and I received the Camera in CA on 4-30-03!! With free shipping!! No problems. Total elapsed time from order to delivery from the East Coast to the West Coast – 4 days…
I am new loyal customer. You may mail me if you would like complete details.
I am willing to put this much work into this Epinion because, at least in this case, Beach Camera certainly earned it. The lady on the phone was nice, she did not try to sell me even one accessory, and she said she would call me back on Monday if anything was amiss.
This is about the 20th Internet purchase experience I have had and the best one so far. Other
E-tailers have tried to sell me un-needed, expensive accessories, but I learned my lesson after the first one.
In California I can go to the best discount stores, including Costco, but the prices on the Internet are always better, some offer free shipping, and I avoid California sales tax. (Sorry Gov. Davis…)
Bottom line – Beach Camera has a new loyal customer. I hope you have the same good luck. The camera is a USA model, with a USA Warranty card, addressed to Denver.
Recommended:
Yes
What product did you purchase or try to purchase? Olympus C-5050 Digital 5 Megapixel Camera
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About the Author
Reviews written: 2
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