Extremely happy and will do business again when the time comes.
Written: May 01 '03
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I originally was looking to spend some certificates I had with Amazon.com and I was in the market for a new watch. I saw an interesting Seiko Nooka (check it out when you get a chance) and decided to order it. Unfortunately, certificates can't be used for Amazon "Market Place" purchases. These are where companies put "stores" on Amazon to sell their goods. I wanted the watch so I just paid for it with a credit card. An added bonus was that Amazon was offering a $20 credit for future purchases on first time accessory items (like watches!). I made the purchase an upgraded my shipping to 2nd day air for only $4.00. It was right on time for shipping.
When I got the Nooka, it was far tackier than I was expecting. I immediately emailed customer service that told me to send it back in new condition with all tags, boxes, etc. I could exchange it for a different model. They would either credit back the difference or I'd have to pay more.
I found the model I was interested in but it was cheaper at another online retailer. Since Princeton is an authorized dealer for all brands they sell, they would match price if the other seller was authorized too. Princeton ended up matching price, though I had to pay the amount the other company charged for shipping (Princeton includes standard ground shipping and offers cheap upgrades to 2nd day air). In the end, I still got a price that was lower than their listed price.
I am VERY pleased with the service provided from Princeton. I would definitely do business with them again.
Recommended:
Yes
What product did you purchase or try to purchase? Citizen Eco-Drive Dive Watch
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About the Author
Member: Brandon VanOrden
Location: Texas
Reviews written: 88
Trusted by: 14 members
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