ePhotoCraft.com

Found the camera products I was looking on their website. Called to make sure that I was ordering the right equipment. Talked to Saam and he was very helpful. The order arrived on time and I was very happy with the quality of service. Would use them again in the future.

Excellent,2day delivery out of state-regular UPS. Very detailed product knowledge. Only recommended what was needed for my application. Very friendly and patient. Price was outstanding. Will purchase from this company again without hesitation. Highly recommend to others.

I contacted Ephotocraft based on the opinions I read on the Dealtime website in addition to their prices. I had a few questions concerning the camera (Nikon N75) and the lens (Tamron XR 28-300mm) which they(Eldar)answered by email. They were very prompted in their replies. I ordered the camera, lens and few accessories over the phone because they discounted me on a few items based on our email conversations. I place the order on Monday afternoon and it was delivered by UPS the next day. Granted, I live in the next state, but they had the order to UPS within 2 hours after I made the purchase. Everything was brand new merchandise and I will stop in their store the next time I'm in Burke Virginia.

I chose PhotoCraft specifically because of their high rating on Epinions. There prices were better than MSRP and I could avoid sales tax. So they were cheaper than a local store.

Nevertheless, for a purchase as expensive as this (Nikon D70) I wanted to be sure that I was dealing with a reputable Nikon dealer.

In one phone call, I got everything I wanted. To contrast with the New York based stores, not only did they reassure me that I had made good choices, they even talked me out of accessaries I didn't need. They even shipped it for free. I got the UPS tracking number that night.

Since then I have called with a few questions, and they are happy to help me. What more could you want?

Shopping at Photo Craft was a pleasant experience. After dealing with other photo stores by phone I didn't expect the no-haggle experience of Photo Craft. There were no "we're running a special", "we have a better lens", etc. My order was taken, totaled and a time of arrival was given. When I received my package(when promised) everything I ordered arrived safely and the "total price" was as promised. I will happily reorder from Photo Craft, their prices are reasonable and their customer service is great; something we all wish for today but rarely receive. Thank You Photo Craft.

Answered phone on first ring, items in stock, no up-sell, immediate email on shipment (same day), on-time delivery, accurate order. Altogether a pleasant experience.

EPhotoCraft provided customer service beyond my wildest expectations. I recently bought a Nikon N75 body and a 50mm/1.8 D AF from EPC. Even though their price was slightly higher than some internet stores, the overall shipping and available starter kits with a 2yr extended warranty worked out better; plus they are in Virginia, and
so am I.
I wanted to get the MB-18 battery pack and needed a 52mm
UV filter for the 50mm lens; neither was available on the web site. I placed my order for the N75 body, 50mm lens and
the Nikon SLR value kit which includes a Nikon Bag and a
58mm lens for the standard 28-80 G lens. I e-mailed notes at time of purchase, that I was disappointed that they did not offer the MB-18 battery pack or the Nikon 52mm UV filter.
As I was shopping for the MB-18 and the 52mm UV filter, I got an e-mail from EPC, they substituted the 58mm for a 52mm (Sunpak), and special ordered the MB-18 for only $44.95; WOW !!! All my business at one place. Above and beyond the call of duty. A++++++

It was a very satisfying purchase. Elder the salesperson that I talked with was friendly and knowledgeable and very helpful...The product description on the website matched everything he told me...Did not hassle or try to sell any other items. I check their ratings and found they were near perfect. Then I ordered the Olympus E-1 camera for overnight next day air( received my tracking information within a very short time ) and received the camera at 10:30am the next day..I will buy from them again.. It was a pleasure. He mentioned that they wanted my return business and they will get it.
The ratings for the businesses are very critical as to weather you are going to get hassled, switched or put on hold for long periods of time.

Very reliable merchant. Salesman (Eldar) very knowledgeable. Delivery on time as promised with e-mail notification of tracking number exactly at time described.

Read tons of positive reviews and decided to try them out. Called the store to double check they had the camera in stock- was told they did. Ordered the new Optio s4i online at a price $20-$60 less than the majority of other online dealers (allowed me to order 2 day air delivery at only $20 for across the country to California). Received confirmation when I placed my order and again when the order was processed. It even included a direct tracking link to UPS!! My camera was in my hands in 2 days. Very happy I decided to try ePhotoCraft.com

I purchased a D50 camera body from this seller on 5/08/2006. However, immediately after I ordered, they wanted me to call to confirm my address for shipping. After the phone call, the alternate shipping address was added to the credit card on that same day with the credit card company, but they still gave me the run around saying they couldn't ship the D50. When I checked the website, the D50 was out of stock and they were playing the waiting game on me. They never had the D50 instock in the first place to ship it and they were just trying to prolong my order shipment. After a few more days with a few more emails, they finally said that they don't have the D50 instock and they were willing to sell me the D50 kit minus the len. To this date, I have yet to see this order materialized. All they do is talk.

They claimed they called my credit card company to confirm my shipping address and was told it was not listed. I called my CC company and they said it was updated.

Ordering from Europe, it is important to know that the shop has a good reputation and, boy, this shop has it in spades. In all of our conversations and emails Eldar has been most helpful and informative. A tower on strength. Trying to buy "unobtainable" lenses like the 18/200 and 200/400 proved no problem. All available in a couple of weeks at highly competitive prices. Advice on monopod heads, new back pack in view of the size of the 200/400? Not a problem. I just wish they were nearer me!

WOW this was the only place in the country that I could get the flash I wanted and they don't even stock it talk about great. I needed a flash for a wedding that I was shooting and the place that I was going to get it from keep giving me a run around. Finally with only a week before I had to leave for the wedding I needed to find another place to get my flash I wanted a Metz 54 mz4i which is AWSOME by the way. I tried B&H Adorama and all the other big photo places every one said that there was no way they could get it for me. I went to Bogen's web page went through there on line vendor's not a single on of them could even get it for me in time. I called Photo Craft and they were able to get it to my door in 2 day they don't even stock this flash but some how they did it when no one else would if I ever need anything for my photo stuff from now on I will just call them first.

I just wanted to add my kudos to the other reviews. I bought a Nikon D2Xs. Because it is a new camera, some of the accessories can be hard to get, but Eldar has thus far come up with everything he promised as soon as he could get his hands on it from Nikon. This was my first experience with them and it was great. If I have a complaint its a minor one; their depth of inventory doesn't seem to be as great as B&H's but if they stock it, I would give them the business without a doubt. Good and caring merchants should be rewarded.

Simply wonderful. In a world where the internet sales folks at camera shops routinely push extra cost "kits", the person at ePhotocraft offered to remove the lens from a Nikon D50 lens kit so that I could buy the body only at the advertised price. Amazing! They also matched a price for an SD card from another retailer. It was also nice being able to speak to a person who knew cameras and could make recommendations. This was the best service and purchase I've ever had--and I've had many. Camera came next day as promised. You can't go wrong with this company.