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Great Service, Quick Response and Honest!
by roniy2k ,Oct 01 '04
I've had my doubts about shopping with some of these online camera shops because of all the horror stories that I've read about, but these guys are the real deal. I ordered a new Nikon 8800 yesterday and got an immediate confirmation email and then a follow up letter from them regarding some questions on mailing options. Once that was settled, my cam was packaged and shipped this morning! No bull...no hard sell...no irritating sales reps and no questionable gimmicks. My cam is already making its way across the US and I'm tracking it via the UPS website with a link supplied by ePhotoCraft.com Would I buy from these guys again? You betcha!
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Very Good
by jpcreasy ,Oct 10 '04
Easy to navigate website,prices good, in or out of stock, prices well displayed, email notification of order and also email when shipped with tracking link.
Very good experience will buy again from them.
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Recommendation of ePhotoCraft.com
by autoxracer ,Mar 01 '07
I used a price search to shop for the Nikon Speedlight. ePhotoCraft.com had the lowest price. Their website was easy to navigate. After my online purchase, I received an e-mail, confirming my order. I didn't have to call them to confirm my payment information and order. Two days later I received my speedlight. Quick delivery from UPS (ground).
I would recommend ePhotoCraft.com.
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Excellent service! Great communication!!
by harwoody ,Nov 24 '04
I ordered a Nikon Coolpix 8700 with accessories, and it shipped the next day. I had e-mails with shipping and tracking info with UPS. Three items were backordered, and I had e-mails notifying me of their status, updating, and final notice on their shipment. SUPERB SERVICE!!!
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Impressive job!
by angelcho ,Jan 04 '05
I ordered my camera on Jan 3. The same day the order was processed, the billing info was sent to UPS, and on Jan 4th the order was traveling to me. I have not received it yet, but the speed with which these people operate is very, very impressive! Great job. I will post another review concerning the condition of the camera later.
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Satisfying. Thank you Eldar and Sam. You earn your success.
by schienke ,Mar 11 '05
After 50 years of business ownership and operation I've earned a reputation as an astute shopper and one exacting rigid performance.
I purchased a Zuiko telephoto lens from ePhotoCraft. . .
Then I went back and purchased again!
They price right. They perform.
Good businesses are built on a foundation of trust.
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Great prices, no pressure. What could be better?
by locker4 ,May 14 '05
I was reluctant to buy from them at first as they seemed like they could be another one of those New York camera boiler room type stores. However they did advertise "no grey market, no refurbs". They also had the best price on the Olympus E-300 dual lens kit. Ephoto charges a moderate shippng fee but no tax for me. I could have got the exact same product from Costco locally with no shipping but tax. In the end ephoto was more than $100.00 cheaper than Costco or any other place. They also had an additional 2 year Olympus FACTORY warranty for less than Olympus does on their own website! After ordering I was expecting "the call" to try to sell me something else. IT never came. I simply got an e-mail with a thank-you and a tracking link for UPS. Whole deal could not have been easier! Buy from ePhoto, you won't regret it.
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Simply wonderful service and fast shipping!
by tennisprince ,May 16 '06
Simply wonderful. In a world where the internet sales folks at camera shops routinely push extra cost "kits", the person at ePhotocraft offered to remove the lens from a Nikon D50 lens kit so that I could buy the body only at the advertised price. Amazing! They also matched a price for an SD card from another retailer. It was also nice being able to speak to a person who knew cameras and could make recommendations. This was the best service and purchase I've ever had--and I've had many. Camera came next day as promised. You can't go wrong with this company.
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very good
by stay40 ,May 16 '06
The ePhotoCraft experience has been good so far very informative about the status of my order and very timely. They are clearly trying hard to get the good out fast and keep the customer in the loop.
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Great service, knowledgeable staff, fair pricing and quick delivery.
by econosmith ,Jan 20 '05
These folks are pleasure to deal with. I ordered a Canon 20D from them on a Thursday evening and had the camera in hand by Saturday. They were knowledgeable, helpful and did not try to sell me any extras.
The camera had a problem after a a couple of days. I called them on Tuesday and they had a replacement to me by Friday along with a gift certificate for the inconvenience.
This service along with the very competitive pricing on two more orders has made me a big fan.
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Fast shipping, on time delivery, smooth as possible
by kevmanonash ,Apr 01 '05
Order shipped the day after being placed and arrived as scheduled with no problems. Order was well packed and item was in perfect condition. The shipping box did have a significant dent in the side, but everything inside was fine.
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happy with this company
by trackertech ,Apr 27 '05
I ordered the new Nikon 17-55mm DX lense and it was sent immediately. Tracked it the whole way and got it today. Also wrote to them asking if they actually HAD the Nikon D2x in stock (no one else did) and Saam answered back immediately that they had one and I ordered right away. UPS says it is scheduled for delivery tomorrow.
I have had REAL problems with other (especially) camera outlets. This one actually delivers great service. I plan on using them from now on for anything they sell.
I guess this place really IS family run. I could not be happier.
Russell
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Reliable, fast shipping, excellent customer service, mid range prices. Recommend !
by e444 ,Dec 12 '03
Bought Canon Digital Rebel (body kit w/o lens) for $869.
Got the camera in 2 days!
I had a very pleasant shopping experience with this on-line store. Prices for cameras and lenses are in the mid range and customer service is excellent.
I put my order on-line and got instant e-mail confirmation.
Next day I called to check on a shipping status. The person on a phone was very courteous and helpful. The camera was shipped the same day by UPS with e-mail confirmation and tracking #.
I have chosen this on-line store for reliability and they really stay for it! Very much recommend.
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A++ You can trust this company...
by wolfpacker93 ,Mar 24 '07
This is my second order with ephotocraft. The 1st order was a Nikon D80. I received it the next business day! Saam is awesome and I have not had any problems whatsoever. They are very responsive to all of my questions as well. I really couldn't ask for anything more - other than one lens was out of stock I was looking at, but no biggie. A++ You can trust this company...
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Totally outstanding!
by preacher3 ,Mar 26 '04
These guys are the best. I ordered a D70 about one and a half months ago. A preorder on a camera that Nikon had not even released yet. I changed my order from this lens to that lens to no lens to a bag and then software. These guys always remained professional. Saam and Eldar are their names. When Nikon finally released the D70 and ephotocraft received it; two days later I received it packed to perfection. Ephotocraft is the greatest. I was calling them constantly asking questions and changing my order but when all was said and done they got it right. I would definitely order from them again. Top rate store!
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Oct 08 '04
Very easy to order. I think the item discription could be better. But overall very good business and I will buy from them again, soon.
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May 28 '05
I received the correct camera and lens, delivered a day early, in perfect shape, by polite individuals with no sales pitches to buy add on items, at a reasonable price. What more could anyone ask for? Thanks ePhoto Craft!
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Apr 07 '04
Backorder of a Nikon Camera Case is the only negative. No advance notice was given that this was not available for immediate shipment. All else was done on a timely and efficient basis. Must reserve my final opinion until this last item is shipped.
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Aug 15 '03
Excellent communication. They called to help me with an alternate address for my shipment. Basically, they eanted my business and went that extra step.
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Mar 21 '04
I was very pleased with the price of the camera, and i was surprised at the speed and care used to fill my order. Yes, I would certainly shop at ePhotoCraft.
Phil
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May 06 '04
When I placed my order on line, I called to see if it had gone through corectly. They replied that it had, but the camera had to be back ordered. They kept me informed about the order status and told me when it was shipped and how to track it online. It came in at 11:00 on the morning it was supposed to be here.
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Jun 20 '04
Worked very well. The camera was delivered in time and in a
good condition.
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Jun 24 '04
Hassle-free shopping, good web page and low prices. Recommended.
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May 06 '04
I really wanted the Canon S1 IS and the other merchants were $50 more expensive and most were closed for passover. I also needed it by a certain date. The shipping wasn't really expensive, the price of what i wanted was good. i was pleased! i'll be back!
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Nov 22 '04
Customer service was very prompt and friendly when I called to make sure product was in stock.
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Dec 17 '04
This is a very good store-new cameras and good prices.
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Dec 20 '04
Excellent service and prices. I shop here frequently for Nikon gear.
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Oct 08 '04
Excellent...my order from ePhotoCraft arrived on time and everything I expected to receive was delivered in perfect condition. Even the rebate forms were included! I spent $250 less (Not including rebates) from what I would have paid, locally! I selected the merchant based on the positive previous customer survey reports & couldn't agree with them more!
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Oct 08 '04
Excellent price, items in stock and fast shipping.
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May 20 '05
Great status (without asking) on mfg back-ordered item. Fast shipping when item was available. Well packaged. Credit card not charged until item shipped. Great folks to do business with!
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