AT&T Mobile Phone Service in San Francisco/San Jose/Oakland

Pros: the phone is Great all the options we wanted
Cons: the service will not go a mile down the road

My husband and I recently purchased 2 cellular phones from CellularOne, they are wonderful phones, have all the options that we wanted(and then some).
The problem we are having isnt with the actual phone itself but with the service we are getting....

Pros: NONE
Cons: Overcharge bills every month, horrible reception

Two years ago I decided to switch my cellular phone provider to CellularOne. It was the biggest mistake ever! The reception was always awful, and every bill I received from them I was horribly OVERCHARGED. When I decided to cancel my plan with them...

Pros: Good coverage, competative plans
Cons: Signal can be weak in residental areals

After doing some research before getting my new/current cellular phone, I made some interesting discoveries. What I found was that MCI and AT&T cellular phone services are different entities. What happens is that MCI buys service from AT&T and sells it...

Pros: good coverage
Cons: give CellularONE everything you own before they let you roam

CellularONE has great reviews in the Bay Area. Great coverage, dual-band access, reportedly good customer service, low-ish roaming and long-distance rates...what more could you ask for and reasonably expect to get?

I felt nickel-and-dimed by...

Pros: GREAT coverage, reasonable price, good customer service
Cons: A bit of a tricky contract

Reliable coverage and a reasonable price were the most important factors to me when looking for a cellular service provider, and after doing a considerable amount of research on several networks, I chose CellularOne. They haven't disappointed me, as...

Pros: Nice phone
Cons: Yahoo-Mobile Store - No Internet access, poor customer service, no rebate forms

I was surfing through Yahoo one day and I saw the banner ad for a free web-enabled Ericcson phone with service. I succumbed to the banner ad (probably the only person ever to do so) and purchased the phone and service.

The store is operated...

Pros: Good coverage
Cons: No credit for wrong numbers

In the early, analog days of cellular service selecting a carrier was easy, there were at most two carriers in an area and a single phone could access either network. In this age of digital cellular networks, selection of a cellular carrier is more...

Pros: Good quality at a reasonable price
Cons: Roaming and LD rates are expensive

About a year ago, I spent about a month researching cell phones and service plans. For anyone shopping around for both new phone and service, keep in mind that the cost of the phone is an increasingly small fraction of the total-cost-of-ownership. If you...

Pros: Great Coverage, Good phones, Free upgrade to 400 minutes!
Cons: One year contract required, Roaming charges outside CA

Moved to CellularOne about 4 months ago after suffering with Sprint PCS for a year. My one major issue with Sprint PCS was a lack of coverage area and dropped phone calls. CellularOne has been substantially better in both those areas and has been worth...

Pros: Best value for your money
Cons: Cannot replenish card, have to purchase a new one

A couple of years ago my boss at the time gave me his old (Motorola) cell phone (with Cellular One service) and got himself a new one. When he gave me his phone there was still 8 months left on his 2-year contract. I used the phone for a little over a...

Pros: Lots of minutes, affordable price
Cons: Hidden costs, customer service OK

I've owned a cell phone for over 3 years now and I've had several different plans, but I've found this one to be the best that Cell One has to offer. But is that saying much? It depends on how much you use your phone...

The nice thing about...

Pros: great customer service, and good reception.
Cons: Cellular service is not free yet.

This plan has everything if you don't abuse your phone usage too much in the daytime. The customer service is curteous and personable. Yes, I did say something thing good about cellular customer service. They are willing to assist and very knowledgable...

Pros: Service, Calling area, availability
Cons: Takes a long time to get through to Customer Service

I have had Cellular One for about 3 years now. I used to get crazy high phone bills but the company worked with me and I had my plan changed several times until I finally have a plan that I can work with. I mean my bill is the same every month, I do...

Pros: clear, superior quality service
Cons: more expensive than competitors

I have tried Sprint, PacBell, and CellOne, and CellOne unquestionably has the best quality of service. I live on the first floor of a 4 floor apartment, and CellOne is the only one that I can actually get a consistant and reliable signal in my apartment....

Pros: clear service
Cons: more expensive

I have tried Sprint, PacBell, and CellOne, and CellOne unquestionably has the best quality of service. I live on the first floor of a 4 floor apartment, and CellOne is the only one that I can actually get a consistant and reliable signal in my...