AT&T Mobile Phone Service in Washington/Baltimore

Pros: coverage!! sweet sweet coverage!, customer service
Cons: overage charges - not from experience

I recently switched to AT&T from T-Mobile in August of this year. I have nothing but good things to say about AT&T since. If you want the long drawn out version about my experience with T-Mobile, you can read my review of their service in the Baltimore ...

Pros: No roaming around the US when I travel?...that's all I can come up with
Cons: Customer service is the worst bad reception in downtown DC

I originally put this review under the AT&T wireless section of epinions and was told it wasn't very helpful. But I live in Washington D.C. so I moved it over to here. I was told it was "not helpful", but I feel this is information I would want to know ...

Pros: High per minute vs cost ratio, great customer service
Cons: Little national coverage and in rural settings

I had AT&T from December of 2001 until December of 2003. AT&T has really good prices and I love their customer service. If, at the end of the month, you find you have gone over for the month, they would let you switch to another plan, so you don't have ...

Pros: The phones are great and they give you great deals
Cons: Everything Else!

I just canceled the service today, only took me two weeks to decide that it was not going to work. AT&T wireless does have some great deals on phones, for instance I got two Sony Ericsson T616s for free.(Retail 199.00) The phones were amazing however the ...

Pros: lots of extra features
Cons: extremely sporadic coverage, even within the Metro DC area.

I've had AT&T Wireless for over 3 years and was happy with the regular digital plan. In December 20 ...

Pros: Many Plans
Cons: Dropped Calls, Terrible Customer Service, Expensive non working phones

I have been a AT&T Wireless phone service for over six years and now are dropping them like a bad ha ...

Pros: the free phone (maybe)
Cons: service mediocre in Jessup MD area; customer service nonexistent.

We wanted to try AT&T after being with Verizon for years; we got the phones promptly; the Sony Ericcson TX61 is a decent phone w/many features. Service wise however, AT&T is mediocre at best. The calls sound like i'm in an echo chamber and lose...

Pros: Excellent coverage, good tech support, nice prices
Cons: Nothing of note! Great service!

I have been a very satisfied customer of my AT&T Wireless Service since I signed up for my phone in March of 2002. I live and work in the Laurel/Columbia area of Maryland, although I spend time in both DC and Baltimore. I have also travelled...

Pros: Good Customer Service, Decent Phones, Above Average Network
Cons: Too Many Rate Plans and Services

I have been a AT&T subscriber since April of 2001. Until recently I was on their TDMA network and used a internet capable Ericcson RL289 phone. When I first signed up I got the Regional advantage plan with 400 anytime minutes and 1000 night and weekends...

Pros: great reception - good prices
Cons: none yet!

We have been dealing with Sprint for the last couple of years and finally got fed-up and switched to AT&T -- what a difference! Clear reception, real coverage all over the area, pricing plan is competitive.

We got a $60 family plan with two...

Pros: Inexpensive for infrequent use, decent phone
Cons: Plan switches without notifying you, horrible customer service

I purchased my AT&T wireless phone from 7-Eleven. The price of about $100 was justified by the Free $25 card that came with the phone and an offer for another one after you purchase the phone as well as a $50 gift certificate for a variety of store....

Pros: eCallPlus is one of the least expensive choices for light users
Cons: phones through eCallPlus are expensive; buy one used

eCallPlus is an inexpensive alternative for low volume cellphone users to the rates charged by AT&T. By signing up with eCallPlus, one can can keep a cell phone handy for infrequent use for as low as $6.67 per month. While eCallPlus does sell phones,...

Pros: Enough Minutes.
Cons: Extremely Bad Customer Service.

Let me begin my story. I was with AT&T for past 1 year on a 29.99 regional plan. I got a free Erricson phone R289LX when I joined. I had it for 1 year with 500 minutes free, when I noticed that they are giving 1000 minutes free nowadays. So I asked them...

Pros: Large coverage area in "regional" calling plan
Cons: Old technology, calls don't go through, weak signals, WORST CUSTOMER SERVICE EVER

Then go with AT&T. If you like feeling cheated and belittled then go with AT&T. Otherwise, please get a different provider FOR THE LOVE OF GOD.

Time and again, AT&T has not only fallen short of my expectations of a wireless service, it has...

Pros: Great roaming coverage, decent WAP service
Cons: Disjointed customer service

Here's my story. About 10 years ago I got my first cell phone (built into the car) in Florida with what became GTE. It was analogue, and it worked reasonably well most anywhere in Pensacola. Later I switched to Digiph, a regional provider using GSM, and...