Pros: Very courteous, reasonable, and helpful people in Customer Service Cons: Their main offices must be called in Arkansas.
Well now, (chuckle) I can't tell you how pleased I am I've never --- had the problems others have had with Alltel. But then, I don't use Alltel's mobile service. (I have had Cingular for some years) (Note this is Alltel's general customer service and ...
Pros: none Cons: too expensive, horrible customer service, ect...
About six months ago, an ex boyfriend and I got a cell phone. At the time, we both worked at a local outlet mall. The day he got the phone was my day off, so I wasn't there when he got it. He should have known better than to buy a cell phone from some...
I'm fairly young and I'm on the road a lot, so my father and I decided I should get a cell phone. He had one through Alltel, so we decided to go there to get mine as well. The plan I got was $39.99 a month with free nights (7PM - 7AM) and weekends with...
Pros: few Cons: poor customer service; absurd taxes and fees
AT&T coined the phrase reach out and touch someone, the cellular provider Alltel had no intentions of following suit. For beginners, Alltel's service areas and plans are among the worst in the business. When my family signed up for a plan, they...
***UPDATE*** When I did finally move away and wanted my service discontinued, they insisted that I had a 2 year contract when I KNOW I signed a 1 year contract. They refused to budge and said they had lost all of their paperwork and I had to show them a ...
Pros: ZERO Cons: Worst Customer Service Ever! High fees!
The HORRID service provided to me by Alltel has inspired me to write again. It has been a while since I have written an epinion, but after getting off the phone with Alltel "customer service" I felt furious, trapped and like I had no where to turn.
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Pros: No better or worse than others on phone service Cons: Deceptive (a nice way to say liars and cheats)
I regret that I must write a bad review for Alltel since it is an Arkansas based company and I am from Arkansas. I also know very many people that work for Alltel and its subsidiaries since I am in the computer services industry.
Pros: They offer some good package deals Cons: Your monthly bills are a total mystery
I guess we should have known better. We had Alltel service once before but switched. Then when we did away with cell phones for a while and found what we thought was the best deal with Alltel, we decided to give them another try. Our mistake.
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Pros: Cheap Cons: Can't use when I want to, Can't get responses to mail, Can't change plans
My grandmother signed a 3 year contract with GTE in order to receive a free cell phone at her car dealership. We were cell phone illiterate at the time. She signed for the cheapest plans, thinking she would only use the phone for emergencies while...
Pros: None that I can see. Their customer service is horrible. Avoid at all cost. Cons: They REALLY don't care about the customer and I am generally a very optimistic person.
If you are considering signing a CONTRACT with Alltell for cellular "service", RUN, don't walk away. I can echo almost all negative reviews thus far. They fully expect the customer to honor their end of the SIGNED service agreement yet, when it comes ...
Pros: If there is anything resembling a PRO at Alltel, I have yet to find it/him/her. Cons: Technical incompetence, pure and simple.
I switched to Alltel for my home PSTN service & cell phones in 2000 as part of a "package deal" through my employer for cell service and 2 home lines with dial-up internet service. Everything worked fine for several years until (1) Alltel withdrew from ...
Pros: I ABSOLUTELY HAVE NO PRO STATEMENTS FOR ALLTEL. HOW CAN THIS BE REQUIRED??? BEATS ME! Cons: ALLTEL...WELCOME TO YOUR NIGHTMARE...billing is twice what they quote-good luck!
I had CellOne phones for a few years, very little problems but interference at our home address. My daughter talked me into changing to Alltel...3 phones, and a total NIGHTMARE. It was to be $39.95 $19.95 for each additional phone. We had road ...
Pros: Absolutely the Worst Service Cons: Absolutely the Worst Service
My daughter purchased a new Alltel phone plan along with a razor cell phone in April of 2007. The phone comes with a one year warranty and she also bought a extended warranty for around seven dollars a month. This phone and service was purchased in Ohio ...
Pros: Can't think of a thing! Cons: Bad products, Bad service, Bad management!
As I sit on the phone, my home phone because my cell phone has stopped working the day after I received it, I am totally appalled at the recording I am listening to. "Making my service the best that it can be is simply the right thing to do." "We're the ...
General Electric Locking Stor-A-Key This handy Stor-A-Key™ provides a clean and dry case for hiding a spare key, so you'll never get locked out again! Resettable combination lock provid...
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