Epinions.com 
Join Epinions | Learn More! | Sign In   
           
HomeElectronicsCellular Phone ServiceGeneral Reviews of Cingular Wireless Customer Service
General Reviews of Cingular Wireless Customer Service

General Reviews of Cingular Wireless Customer Service

Overall Rating: Product Rating: 1.5

Compare Prices Read Reviews (191) View Details Write a Review
Showing 1-15 of 185 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 - View all   Next
Sorted by Product Rating Sort by
Review Date
Product Rating:Product Rating: 5.0
Local Coverage:
Plan Flexibility:
Customer Service:

**NOTHING SINGULAR ABOUT CINGULAR**

by meant2be458 , Mar 07 '01
Pros: Great service, good deals
Cons: Can be pricey if you are not careful
I have been a Cingular (previously bellsouth mobility dcs)customer for almost 2 years now, and I have yet to be disappointed by what I have. I was a verizon (bellatlantic) customer before and was mislead by ads for free cell phone with a contract....
Read the full review
Product Rating:Product Rating: 5.0
Local Coverage:
Plan Flexibility:
Customer Service:

Cingularly Wonderful!

by llcmal , Sep 16 '03
Pros: Low hold times, Friendly service, Ability to solve all of your issues!
Cons: I haven't found any yet!
Cingular customer service has been wonderful to me! I am a new customer and have had to call with questions about 5 times! Hold Time: I never held more than 3-5 minutes. Demeanor of representatives: I had 5 different representatives and each one ...
Read the full review
Product Rating:Product Rating: 5.0
Local Coverage:
Plan Flexibility:
Customer Service:

Cingular truly is head and shoulders above the rest...

by sportyc55 , May 07 '03
Pros: The only "TRUE" nationwide cellular provider. No roaming or long-distance charges.
Cons: Service isn't provided in all states.
Cingular cannot be compared to by the other providers. At least not the old plans. I don't have to look at those coverage maps and figure out if I'm standing in the blue-shaded area and I'm covered in my plan or if I'll be paying roaming charges at 50...
Read the full review
Product Rating:Product Rating: 5.0
Local Coverage:
Plan Flexibility:
Customer Service:

It isn't bad at all

by gshortell , Dec 27 '02
Pros: The coolest phones and most minutes
Cons: Coverage
First of all i am an agent for cingular wireless in arizona. And i have worked for verizon, at&t and sprint pcs. I have found that none of these companies including cingular is perfect. However with the other companies you don't get as much for what you...
Read the full review
Product Rating:Product Rating: 5.0
 

Bell South Mobility: A Life Line!

by KateTPZ Epinions Most Popular Authors - Top 1000, Jan 03 '01
Pros: Excellent customer service, reasonable rate plans, rollover of unused minutes, digital clarity,
Cons: I didn't switch to Bell South Mobility sooner!
I've had cellular service for about 10 years and had never changed providers. My providers changed over the years, due to buy-outs, mergers, etc., but I never had any complaints about service or reliability.

Then I used a friend's Bell South...
Read the full review
Product Rating:Product Rating: 5.0
Local Coverage:
Plan Flexibility:
Customer Service:

Cingular Wireless Customer Service --- A Great Deal, A Free Phone, and exemplary customer service

by three_ster Epinions Most Popular Authors - Top 10, Nov 07 '06
Pros: great service, inexpensive plan, lots of bonus features, free Motorola L2, impressive customer service
Cons: none as of yet!
Recently I had the pleasure of doing business with Cingular Wireless Service during the purchase of a new cell phone and the plan to go with it. Contacting a sales representative from the company directly, I was able to get what I feel to be a pretty ...
Read the full review
Product Rating:Product Rating: 5.0
Local Coverage:
Plan Flexibility:
Customer Service:

Cingular - a Company that Cares!

by armywife831 , Feb 27 '05
Pros: Friendly, helpful, willing to go out of the way to help
Cons: Online buyers, beware of the small (should we save invisible) print.
The year was 2002; I finally purchased my first cell phone plan. It was horribly expensive, had horrible customer service and even worse signal reliability. That's been the story of my cell phone life since then. I've gone through 3, possibly 4, ...
Read the full review
Product Rating:Product Rating: 5.0
Local Coverage:
Plan Flexibility:
Customer Service:

Cingular will save you $7395793.42

by jeremyf , Jul 05 '01
Pros: Just like someone giving you a check for $120 every month (sort of!)
Cons: Some "extra" charges, not complete coverage areas. :(
Cingular is by far the best wireless phone company, in my opinion. =(

This is a review of Cingular's national service and rates; once Epinions sets up a Cingular in Seattle category I'll tell you about Cingular where I live!

...
Read the full review
Product Rating:Product Rating: 4.0
Local Coverage:
Plan Flexibility:
Customer Service:

They Were Looking Out For Me

by rlitzinger , Mar 10 '01
Pros: Excellent Customer Service. They truly want to help.
Cons: Poor rural SE Indiana coverage area and roaming charges.
I signed up for digital service with Cellular One in June, 2000. Cellular One later merged with another wireless phone service and became Cingular. I've worked with the Customer Service Department when they were Cellular One and more recently, Cingular....
Read the full review
Product Rating:Product Rating: 4.0
Local Coverage:
Plan Flexibility:
Customer Service:

The NEW Cingular

by namja , Apr 15 '01
Pros: Excellent Nationwide Plans, Coverage, and Rates!
Cons: Still get delayed billing when travelling outside of your Home area.
I have to first describe how Cingular works, then I'll tell you my CS experience.

Cingular still uses the old cellular technology and not the PCS technology. The is good because you can get service via virtually any tower out there. I often...
Read the full review
Product Rating:Product Rating: 4.0
Local Coverage:
Plan Flexibility:
Customer Service:

Cingular Wireless and it's Multiple Pluses

by longrain , Mar 30 '01
Pros: great rates, service, plans, reception
Cons: when you go over your minutes you get charged up the wazoo
When I unwrapped a cell phone for Christmas, a gift from my mommy, I was stoked and more. Not only would I no longer have to deal with missed phone calls when I was out because of my forgetful family, but I could be on the phone just about whenever I...
Read the full review
Product Rating:Product Rating: 4.0
Local Coverage:
Plan Flexibility:
Customer Service:

First experience with a cell phone was good.

by bros , Jun 02 '03
Pros: Clarity, ease of use
Cons: Some waiting for customer service
As a 50+ citizen getting my own cell phone for the first time, I walked into a Cingular store in 2001 and bought a plan with the cheapest phone, an Ericsson A1228d. Store staff were very helpful. The phone is plain and a bit heavy, but seems...
Read the full review
Product Rating:Product Rating: 4.0
Local Coverage:
Plan Flexibility:
Customer Service:

I've been happy with Cingular for over two years

by dreish , Feb 14 '04
Pros: Friendly service, pretty good coverage, good features, GSM worldphones available, good packages.
Cons: Coverage worse than Verizon. A few bad experiences (see review). Fake taxes and fees.
I've been a Cingular customer since July 2001. I've had a few moderately bad experiences (listed below), but for the most part, I have been happy with the coverage, the call quality, the consistent availability of phone service, and the friendliness ...
Read the full review
Product Rating:Product Rating: 4.0
Local Coverage:
Plan Flexibility:
Customer Service:

CIngular is way better compared to others.

by sun_980 , Mar 09 '03
Pros: Rollover unused mins.
Cons: Takes about 7 10 sec. to connect a call and customer service is not 24-7
Cingular is an all around good mobile provider. In the past I have had AT&T, Cricket and they were no good! I find with my Cingular phone I could compose my own ring tone because I have the Nokia 3395 and it provides service entirely to both North and...
Read the full review
Product Rating:Product Rating: 4.0
 

I love it! I hate it! I love it! I hate it!

by melllyn , Dec 11 '00
Pros: great customer service; growing everyday
Cons: spotty service areas; roaming charges
My family is just beginning to catch up in the race to be technologically advanced. Well, that's not quite true. We aren't even close to catching up. We own some of the gadgets; now, if we just understood them!

We purchased our first cell...
Read the full review
Showing 1-15 of 185 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 - View all Next



Related Deals  
eBay GENERAL ELECTRIC INDOOR OUTDOOR WIRELESS THERMOMETER
GENERAL ELECTRIC GENERAL PURPOSE WIRELESS THERMOMETER WIRELESS SYSTEM WITH UP TO 100 FOOT RANGE! Retails $49.95 Our Price $19.90 $14.9 font color=" f
$15.30
at
eBay
REI General Electric Locking Stor-A-Key
This handy Stor-A-Key™ provides a clean and dry case for hiding a spare key, so you'll never get locked out again! Resettable combination lock provid...
$9.95
at
REI
Home Depot General Electric Hardwired Smoke & Heat Sensor, 7497r
A quality smoke detector with integrated fixed 135 F and rate-of-rise heat detector. Provides triple protection against fire. Must be wired into a sec...
$59.99
at
Home Depot



Related Search Terms   
security camera security cameras security spy cameras security infrared cameras spy camera security camers home security cctv usb dvr 4 chanels garage door opener hidden cameras spy cam door alarm wireless surveillance cameras automatic pan tilt camera security camera system home security alarm systems dvr geovision

Subscribe to More Reviews on Cellular Phone Service
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google

Help | Member Center | Message Boards | Site Rules | User Agreement | Privacy Policy | Site Index | Topic Index  
About Epinions | Careers | Contact Epinions | Advertising  

Epinions | Shopping.com | Rent.com | Free Classifieds | Price Comparison UK

Shopping.com Network © 1999-2009 Shopping.com, Inc. Trademark Notice

Epinions.com periodically updates pricing and product information from third-party sources,
so some information may be slightly out-of-date. You should confirm all information before relying on it.