Cingular Mobile Phone Service in Philadelphia

Pros: Not really any at all
Cons: VERY poor service, horrible customer service, just all around bad.

After getting tired of paying the jacked up prices for a Nextel cell phone, I decided to go and look for another company to throw my money at. After doing some searching, I decided on Cingular and now I wonder why I ever made that decision. Now, I ...

Pros: Nothing in the pro area
Cons: Terrible Customer Support

My wife and I were planning an 11 day driving trip through Europe. Apx. 5 weeks prior to departing on the trip I called Cingular’s Customer Service and asked them what I needed to do to have cell phone service while on our trip. I was prepared to rent ...

Pros: Great signal & wonderful customer service
Cons: A bit pricey for regional plan

I have had a plan with Cingular for about two months now. After extensive research of all the company's available I went with Cingular. Here is the best piece of advise...
Go to a Cingular dealer, not a Cingular outlet. A Cingular outlet is...

Pros: Dealers love to bargain on incentives at renewal time
Cons: Chances are you'll want out of your contract long before renewal time comes.

I got my first cell phone back in 1996 through Cellular One, mainly because they had much cooler phones than Bell Atlantic Mobile (now Verizon). Sprint and AT&T were pretty much non-existent at the time, so my choices were few.

I was always...

Pros: Minutes, Features, Customer Service, Coverage Area
Cons: Depends on the plan, but very few.

***UPDATED : 12/02/02
At the end of my original review, I've added more current information.
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Cingular Wireless was formally Cellular One. I've been very happy with my plan for the past 10 months, but I don't think...

Pros: Lots of plans to choose from and local free nights and weekends.
Cons: Poor customer service, coverage, and roaming.

I used to have Cingular wireless until about 2 months ago. I live in a well-developed suburb of Philadelphia, and originally had Cingular by myself, then I switched to a family plan. When I originally had Cingular, their main selling point was that all...

Pros: Rollover minutes
Cons: HORRIBLE SERVICE! Arrogant staff, poor selection of phones, store smells nasty, they don't care

Last week my contract was up with Verizon and from what I heard from a few of my friends is that Cingular is so great and all that so I decided to check it out for myself My mom and I, walked in to our local cingular store to see what we could get. As ...

Pros: Service OK in urban zones around Philly
Cons: Service nearly non-existent in the Lehigh Valley.

I have been a customer of the system which is now called Cingular for the past 8 years. All during this time, my rural home has had spotty to no service from the Cingular system. Until about 2 years ago when they started building out into the Lehigh ...

Pros: NONE
Cons: Awful Customer Service Cheap Phones Bad Service

I've been a Cingular Wireless customer for a little over a year now and I'm currently looking to switch. The service has been less than stellar (lots of disconnects, no service and poor connections) but the real reason that I am switching is the ...

Pros: Free minutes, Cingular to Cingular free calling, Price
Cons: Coverage area, roaming

I have the FamilyTalk 450 plan, which gives 450 minutes and unlimited calling to other cingular customers and three phones, along with voice mail and caller ID. That comes out to about $20 per phone, which is a pretty good deal.

I got three...

Pros: good pricing for "Family Advantage Plan", friendly service
Cons: sometimes poor reception and echoing on phone

I signed up for Cingular's Family Advantage Plan after going to several other cellular phone companies and checking out their offers. I found Cingular to have the best deal as far as the sharing plans go. For the plan I got, I have two lines, 400...

Pros: Coverage, strong signal
Cons: No real time system to check usage, phones aren't as intuitive

I was a former Sprint PCS user for 2.5 years. I made the switch to Cingular because I was tired of the lack of signal strength in Chester County, especially indoors. I finally switched to Cingular on July 1, 2001 and I noticed a significant difference...

Pros: coverage, rates
Cons: customer service

I chose Cingular (formerly Cellular One) primarily because they offered the best "basic" deal and offered a decent local calling area. And I will admit, I've been pretty satisfied with being able to get a signal and the overall call quality.
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Pros: Semi-cheap rates, no roaming or long distance charges on some plans, easy returns
Cons: Horrible customer service

I dont actually live in Philidelpia, but a small town near the MD line. Cell phone service is horrible in my area and I had AT&T. I decided that AT&T just wasn't doing it for me, so I decided to do some shopping. I called the Cingular 1-800 number and...

Pros: good service, great value for the money
Cons: Customer Service is not very knowledgeable. Customer account info from their website is poor.

I have been with Cingular for a year now. Overall, I have found the coverage to be excellent. I have had very few dropped calls, no fuzziness. Also- you cannot beat the plans that they have. When I signed up for my plan last year, I got an incredible...