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HomeElectronicsCellular Phone ServiceGeneral Reviews of Cricket Communications Wireless Customer Service
General Reviews of Cricket Communications Wireless Customer Service

General Reviews of Cricket Communications Wireless Customer Service

Overall Rating: Product Rating: 2.0

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Showing 31-45 of 61 reviews Page 1 2 3 4 5 - View all   Previous   Next
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Product Rating:Product Rating: 1.0
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Use Cricket only if you have no other option!! They are swindlers!!

by starrmoss , Aug 18 '07
Pros: Unlimited minutes.that's about it for the good stuff
Cons: I could go on all day
I have had service through Cricket for just over a year now. I have service through them for one reason only. I have really bad credit. My only other option for wireless service is to pay a ridiculous deposit of about $500 (average) to a major service ...
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Product Rating:Product Rating: 5.0
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cricket: very good cell phone company

by aboutandrew , Dec 29 '07
Pros: cheap plans, unlimited everything, good coverage in your area
Cons: limited calling area
I have had cricket for 3 months now, and I am very impessed. It is a reliable, cheap and overlooked cell phone company. I signed up for the 45.00 "cricket choice" plan. Every month my bill is 47.02. You can see your bill online. The extra $2.02 is ...
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Product Rating:Product Rating: 1.0
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Cricket; Is to good to be True. It was HORRIBLE!!!!

by tweiss13 , Jul 30 '08
Pros: unlimited talk for cheap
Cons: HORRIBLE customer service No service out of range
I purchased cricket 10 days ago and I have already switched back to Verizon. When I bought the phone and service it cost 95 dollars for the first month (just the cell phone and activation) it worked great for the first 4 days. I purchased the $60 a ...
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Product Rating:Product Rating: 1.0
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Who run's this joint?

by getreal2 , Apr 19 '02
Pros: Unlimited local minutes
Cons: Pathetic customer service. Calls from other cricket users don't always get through.
I’ve had my phone for almost 8 months, and still no sign of the promotional rebate I was anticipating. The customer service representatives (many of whom are extremely rude) either give me phony numbers to call, or say they'll look into it. I do not...
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Product Rating:Product Rating: 4.0
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Cell Phones for the Proletariat!

by wyrd_guy , Oct 08 '02
Pros: No hidden costs, superior call quality, CDMA digital service, no credit check.
Cons: No roaming.
We use a Sprint PCS phone and a Cricket phone. Our Cricket phone consistently gets better reception with less dropped calls than our Sprint. The only reason we have a Sprint is because our Cricket phone is useless outside our "calling area".
...
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Product Rating:Product Rating: 1.0
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Service is a joke!

by por944s , Apr 12 '02
Pros: Cheap
Cons: Cheap and everything that that entails!
...
» Why did you choose this service? Because I thought it was cheap at Costco.

» Describe your experience with this service. Frequent dropped calls. Doesn't work at all in my house except on 2nd floor and that is spotty at best....
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Product Rating:Product Rating: 5.0
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Cricket who says its not good

by lezzhardin2005 , Jan 03 '03
Pros: The Customer service is terrible try not to call.
Cons: I think it is horrible try not to call at all.
I have had two Cricket phones: the first was a Nokia 5170i, the second a Motorola v120c. When I called to activate the Nokia I was on hold for about 5 min. the Rep. was very helpful but not fully informed. You see I am under eighteen, so my mom had to...
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Product Rating:Product Rating: 1.0
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Poor Customer Service

by lpurvis , Oct 04 '04
Pros: Unlimited local calls.
Cons: Hidden Fees. Poor Customer Service.
I had read with interest the Cricket ratings on this site. Most of them appeared to be poor. I am now adding my own poor rating. I purchased this product for my teenager due to the unlimited number of local calls for a fixed rate. The contractual ...
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Product Rating:Product Rating: 1.0
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Took duplicate automatic payments, disconnected service and ran.. WATCH OUT!

by susansays , Apr 04 '03
Pros: None
Cons: Incompetent CSRs. No follow-up and NO satisfaction.
We have been fighting with Cricket since October 24, 2002 and we still haven't gotten satisfaction. Finally, in January of 2003 a corporate idiot called me and said, "Oh yes, you are right, we DID take multiple payments from your bank account, and we...
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Product Rating:Product Rating: 3.0
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The Cricket

by DonteXp , May 27 '02
Pros: I can blab as long as I want! Don't have to worry about MINUTES!
Cons: I can't go to far, and it's kind of expensive.
Well personally I think Cricket is Ok. on the "10" scale I give it a 5.5.
It's basically for people who are in High School. It's cotst allot also. I pay about 51 bucks a month.
One thing is... I don't use my phone allot, but when i do, I find...
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Product Rating:Product Rating: 3.0
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No Kidding... these things chirp while recharging!!!!!

by dashley , Jan 22 '03
Pros: Convenience
Cons: Freakin' cricket noises!!!!!!!!!!AAAAAARRRRGGGGHHHHH!!!!!!!!!!
Ok... I can't find where anyone has said how to stop these freakin' things from chirping...

I usually use my cell phone as an alarm clock and recharge the phone at night, but as soon as you stick this thing into a charger, it starts...
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Product Rating:Product Rating: 4.0
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My New Home Phone!

by rodfarthing , Sep 20 '02
Pros: Unlimited local calls with 500 minutes of long distance CHEAP!
Cons: Same as all the rest, occasional dropped calls, NO roaming at all....EVER!
I chose Cricket after stints with SprintPCS, Nextel, Alltel, Verizon, and Voicestram. Why? Primarily the unlimited local service. I LIVE on my cell for work and home, so the appeal of unlimited service for $32.99 per month was huge! Two months after...
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Product Rating:Product Rating: 1.0
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Rip-Off City

by cricketblows , Jan 29 '03
Pros: NONE
Cons: EVERYTHING
You know that nice 30 day 'free' trial they give you...well, it ain't free. I just got off the phone with cricket, and I was told that I'm on 'post-pay', so I need to pay them more money to get my phone turned back on. Now this is after I payed $60.00...
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Product Rating:Product Rating: 5.0
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Cricket

by doc2 , Nov 17 '02
Pros: Great service in Knoxville
Cons: limited coverage
I love the fact that the service is unlimited!It has great coverage in the metro Knoxville,Tn area!I use the service for my mobile office when i'm away from my home office!When i first considered getting the service it was because of our previous...
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Product Rating:Product Rating: 5.0
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Cricket is great

by danewalker , Apr 08 '03
Pros: Great price for unlimited usage. 500 minutes of long distance included.
Cons: Doesn't work outside of local area.
I think it's great to pay the same price each month for service. After having Verizon, it's nice not to have to count minutes. Service is great. You can't beat the 500 minutes of long distance each month - you can even call internationally. There...
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Showing 31-45 of 61 reviews Page 1 2 3 4 5 - View all Previous   Next



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